Warehouse Lead

Warehouse Lead OpportunityReach Logistics, a Pattern company, is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We have 7 warehouses in 5 countries around the globe and offer a unique distribution model to our partners. We currently ship 60M units a year and are growing rapidly. Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global locations.Be a part of our growing company and help set our new warehouse location up for success! We are looking for motivated, experienced Leads to help launch our brand new warehouse in Bethlehem, PA in June 2026!Summary of RoleOur leads serve as the primary point of contact for associates within their department to provide guidance and training on company best practices. It's important that they ensure associate adherence to proper methods and safety standards while also effectively communicating in a positive and respectful manner. Our leads address problems and conduct audits frequently to identify issues, and follow up by providing constructive feedback to associates. Any of the Leads hired will train Monday through Friday but will be required to work one of the two following schedules after launch:FH Schedule: Sunday-Wednesday 4'10s: 7:00AM-5:30PM Overtime schedule: 7:00AM-7:00PM, when business needs requireBH Schedule: Thursday-Saturday 3'12s: 6:00AM-6:30PM Overtime schedule: Will be assigned an OT day on FH Schedule when business needs requireEssential Duties and ResponsibilitiesAct as lead in a specific department with ability to flex to other departments as neededGuide and train current and new employees on warehouse guidelines and new/updated proceduresPromote a positive team-oriented environment and lead by exampleHelp oversee daily assigned areaEnforce and maintain compliance and high quality standards with new and existing standardsAudit proactively to detect and solve problemsEnsure areas are ready for next shift i.e. all tasks completed, problem solve items solvedCommunicate respectfully and effectively with associates when product quality is at riskIdentify training deficiencies in associates and work with them to improve accuracyMaintain confidentialityAssist on the floor in other areas when neededOther duties as assignedQualificationsAble to read, write, and speak EnglishBilingual in Spanish a plusStrong problem-solving and motivational skillsApproachable, welcoming, and friendlyAt least 1 year of experience in a quality, lead, or training roleDependable and punctualSharp attention to detailHands-on and solution-oriented with ability to multitask as well as lead in fast-paced team environmentFlexible, able to effectively prioritize tasksOutstanding organizational skills with both system and manual production environmentsLead by example with ability to motivate employees to maximize their efforts in productivity and qualityComputer experience including Gmail, Excel, Google SheetsPhysical RequirementsStand/walk for up to10-12 hoursRegularly bend, lift, stretch and reach both below the waist and above the headAbility to repeatedly lift and move items up to 50 poundsAbility to use a pallet jack/push and roll cartsBenefitsMedical PPO and HSA with employer match plan optionsDental, Vision, STD, Supplemental Insurance plansCompany Paid LTD and Life Insurance401K match - Match 100% up to 3% & Match 50% from 3.1% - 5%Employee Stock Purchase ProgramPotential for monthly team performance bonuses - up to $ 1.50/hr. ($ 2.25/hr. OT hours worked)$ 0.50 cent/ hr pay increases in January & July after 6 months of employment2 weeks of PTO accrued weeklyUnpaid Time Off if needed8 company paid holidaysPaid bereavementBiannual increases after 6 months of employmentStocked marketplace with meal & drink options$23 - $24 an hour Those who select the back half Thurs-Sat schedule receive a $1.00 an hour shift differential.