Housekeeping Inspector / Lead

Job Description

Job Description

Love What You Do, Everyday.

Picture this: Going to work and stepping into 1800 acres of natural beauty, amid the rolling hills and rugged high desert of Central Oregon. Each day, you're surrounded by panoramic views of the towering Cascade Peaks while being a part of a passionate, award-winning hospitality team. Working alongside other top-of-their-game individuals, you'll be dedicated to delivering, creating, and celebrating extraordinary guest experiences in an awe-inspiring setting.

The Perks

The views are pretty incredible. So are the people who work here. Our team truly is the heart and soul of Brasada Ranch, and they're the reason we win awards like Conde Nast Traveler's Best Resort in the Pacific Northwest for 3 years in a row. We know our people are instrumental to our success, so we offer competitive pay, great staff perks, and a culture that encourages fulfillment at work and in life. That's why Brasada Ranch is proud to offer our employees the following benefits:

• Medical, Dental and Vision company sponsored benefit package available to full-time employees
• 401k with company match
• Tuition reimbursement program
• Free golf privileges
• Seasonal Family Pass to the athletic center
• Employee discounts at all restaurants, spa services, and retail
• One complimentary trail ride with Brasada Trails

Not to mention, a variety of company-wide celebrations, like our end-of-season bash, holiday party, and scramble golf tournament/BBQ. Plus, a few generous raffles thrown in for good measure.

Role Description

The commitment that we make to our guests is that every aspect of their stay with us will be clean and comfortable. With that commitment, our housekeeping department has some of the hardest working and vital team members at Brasada. We take pride in all of the spaces that we share with our guests, and our team puts every effort to maintain a goal of utmost cleanliness at all times.

The purpose of this position is to ensure the cleanliness of rooms. The Inspector position will come in contact with guests and will need to have positive guest interactions. Housekeeping Associates play an important role for our home-away-from-home experience for each of our guests every day.

General Responsibilities

• Acknowledges and greets guests in public spaces with a warm, friendly greeting.
• Reviews daily inventory of rooms, arrivals and departures.
• Reviews daily inventory of supplies needed to complete the assignments for the day.
• Performs quality inspections to meet required standards within set time limits.
• Call back housekeepers for any corrections and follow-up once complete.
• Comply with all resort safety guidelines.
• Perform additional responsibilities and duties as assigned.

Skills/Traits

• 1-2 years of professional housekeeping and customer service and inspection experience required.
• Strong organizational skills required.
• Must have attention to detail.
• Be able to lift up to 35 lbs.
• Ability to kneel, stoop and crouch repeatedly
• Ability to work independently and follow instructions regarding priorities of tasks.
• Frequent standing and walking
• Must be eligible to drive company vehicles (21 years of age or older, possess a valid driver's license and vehicle insurance, pass MVR record check).