Automotive Service Manager

Our shop is growing, and we are looking to hire a Service Manager with excellent sales and customer service skills to join our team! We offer competitive pay, training and growth opportunities and a positive work environment. Main duties and responsibilities Hiring, training, motivating, and evaluating service technicians and service advisors. Scheduling appointments, coordinating repairs, and ensuring efficient use of resources. Managing the service department budget, controlling costs, and identifying opportunities for revenue growth. Addressing customer inquiries and complaints, ensuring high customer satisfaction levels. Ensuring compliance with manufacturer warranty policies, safety regulations, and other industry standards. Tracking key performance indicators (KPIs), identifying areas for improvement, and implementing strategies to enhance efficiency and profitability. Working with other departments (e.g., sales, parts) to achieve dealership goals. Skills and qualifications Strong leadership, communication, and interpersonal skills are essential for managing a team and fostering a positive work environment. Excellent customer service skills are crucial for handling customer interactions and ensuring satisfaction. A basic understanding of automotive mechanics and repair processes is helpful for communicating with technicians and understanding service needs. Strong organizational skills are needed to manage schedules, workflows, and paperwork. The ability to identify and resolve problems related to service department operations and customer satisfaction is essential. Compensation / Salary (Hourly or Annual):TBD When you join the team at your local, independently owned TechNet Professional Service Center, you’ll be working with a shop that takes pride in what they do. A local shop in your community, backed by the support of a Nationwide network. That is just part of what sets a TechNet Automotive Service Center apart from the rest. Come join #TechNetNation!