IT Payroll Senior Systems Analyst

Description

General Motors is seeking a Level 7 Payroll IT Analyst to support the analysis, enhancement, delivery, and ongoing stability of payroll technology solutions. This role partners closely with Payroll, HR, Finance, compliance stakeholders, product teams, vendors, and technical delivery teams to improve payroll systems, enable business process changes, resolve complex issues, and deliver scalable solutions that support accurate and timely pay outcomes.

This position is ideal for a strong functional and technical analyst who can translate business needs into system requirements, lead cross-functional solution design, support implementations and releases, and drive continuous improvement across payroll applications and integrations.

Key Responsibilities

Partner with Payroll, HR, Finance, and IT stakeholders to gather, analyze, and document business requirements for payroll systems, processes, integrations, and reporting

Lead solution analysis for payroll enhancements, regulatory changes, defect remediation, and continuous improvement initiatives

Translate business requirements into functional specifications, process flows, user stories, test scenarios, and implementation plans

Support end-to-end delivery of payroll system changes, including requirements clarification, design reviews, testing coordination, release readiness, and production validation

Analyze upstream and downstream impacts across HR, timekeeping, benefits, finance, and data integration processes

Troubleshoot complex payroll system issues and coordinate resolution with internal technical teams, managed service partners, and software vendors

Support root cause analysis for production incidents and recurring defects; recommend preventive actions and durable fixes

Coordinate and execute system, integration, user acceptance, and regression testing for payroll-related changes

Ensure payroll solutions align with internal controls, audit requirements, security expectations, and compliance obligations

Maintain strong documentation for requirements, configurations, support procedures, decision logs, and release artifacts

Identify opportunities to simplify payroll processes, improve data quality, reduce manual effort, and enhance user experience

Serve as a knowledgeable point of contact for payroll technology capabilities, dependencies, and delivery planning

Provide mentoring and guidance to junior analysts and project team members as needed

Required qualifications

Bachelor’s degree in Information Systems, Computer Science, Business, Human Resources, Finance, or a related field, or equivalent practical experience

Significant experience supporting payroll systems, enterprise HR technology, or related business applications

Strong experience in business and systems analysis, requirements gathering, process mapping, and solution documentation

Experience supporting system enhancements, production support, defect triage, testing, and release activities

Understanding of payroll business processes, controls, data dependencies, and compliance-sensitive workflows

Experience working with cross-functional stakeholders, including business teams, technical teams, vendors, and project leaders

Strong analytical, problem-solving, and issue-resolution skills

Demonstrated ability to manage multiple priorities and deliver high-quality work in a fast-paced environment

Strong written and verbal communication skills

Preferred qualifications

Experience with enterprise payroll platforms such as Workday Payroll, ADP, UKG/Kronos, SAP Payroll, or equivalent systems

Experience with HRIS, timekeeping, benefits, finance, or middleware/integration platforms

ETL experience is a plus, including tools and technologies such as DataStage, Spark, and Python

Familiarity with incident management, change management, and release management practices

Experience with data analysis, reporting, and reconciliation in support of payroll operations

Knowledge of audit, compliance, and regulatory requirements affecting payroll technology

Experience operating in Agile, product, or hybrid delivery environments

Prior experience leading medium-to-large enhancement efforts or workstreams with limited oversight

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.

This job may be eligible for relocation benefits.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

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Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. 

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

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