Intern Physician Relations

Must reside in Michigan

Practice and Culture

The Physician Relations team serves as liaisons between Corewell Health and the physician practices in our community. Through relationship management our priority is to help providers and their staff provide the best care for their patients. Through issue resolution connectivity solutions education and support the Physician Relations team will remove barriers and assist in activities that transform the model of care. Physician Relations will work in alignment with Clinically Integrated Network strategies to build exceptional value for all patients within the communities we Relations in close connection with Information Services will be the business owner of provider and staff electronic connectivity. Physician Liaisons will identify electronic connectivity solutions for community providers and facilitate integration of those tools. All non-CH employee users report to Physician Relations. This allows PR to control access requests through Service Now ensuring appropriate use of electronic tools. We must provide the highest level of customer service to these users to maintain continuity of care.

Job Summary

Performs support tasks for department as directed and maintains clear and appropriate documentation. Acts as a team member and assists the team in improving processes.

Essential Functions

• Maintains accountability for completing support tasks as directed.
• Maintains clear and appropriate documentation of actions taken.
• May analyzes department processes and other Corewell Health systems encountered and makes recommendations improvements as appropriate. Participates in quality monitoring activities/process improvement activities.
• Communicates collaborates and acts as a team player with others in order to ensure continuity and coordination of services.
• Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
• Work with Liaisons to ensure community practices are connected electronically to the correct tools
• Facilitate access requests for non-employed physician providers and staff Attestation of users
• Receive and verify catalog requests
• Database management (EpicCare Link and SalesForce)
• Coordinate EpicCare Link request process
• Develop and maintain EpicCare Link training collateral with both Physician Relations and EpicCare Link analyst teams
• Solicit feedback from end-users to inform EpicCare Link application build adjustments
• Work with EpicCare Link analysts to ensure build adjustments improve end-user experience
• Develop communication to end users for downtime new build changes to EpicCare Link
• Generate and reconcile reports from EpicCare Link to illustrate usage orders referrals data
• In addition the intern will work on other projects including administrative coordination of the Physician Relations Golf Open and other projects as needed. Performs support tasks for department as directed and maintains clear and appropriate documentation. Acts as a team member and assists the team in improving processes.
  

Qualifications

Required

• High School Diploma or equivalent.
• Excellent written verbal communication and interpersonal skills. Time management and organizational skills. Self directed. Ability to work effectively and efficiently under tight deadlines high volumes and multiple interruptions. Ability and willingness to learn.

Preferred

• Enrolled in a university pursuing an Associates or Bachelors degree in the area of accountability. May also be a recent graduate from an Associates or Bachelors degree program.

About Corewell Health

As a team member at Corewell Health you will play an essential role in delivering personalized health care to our patients members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators leaders and innovators that continue to build on one shared mission statement - to improve health instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial health and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you like restaurants phone plans spas and more!
• Optional identity theft protection home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - 515 Michigan St NE - Grand Rapids

Department Name

Physician Relations - Grand Rapids Hosp

Employment Type

Part time

Shift

Day (United States of America)

Weekly Scheduled Hours

35

Hours of Work

Variable

Days Worked

Monday - Friday

Weekend Frequency

N/A

CURRENT COREWELL HEALTH TEAM MEMBERS Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members patients visitors and community. We require a drug-free workplace and require team members to comply with the MMR Varicella Tdap and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process to perform the essential functions of a job or to enjoy equal benefits and privileges of employment due to a disability pregnancy or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race color national origin sex disability age religion genetic information marital status height weight gender pregnancy sexual orientation gender identity or expression veteran status or any other legally protected category.

An interconnected collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system we advocate for equity as we care for our patients our communities and each other. From workshops that develop cultural intelligence to our inclusion resource groups for people to find community and empowerment at work we are dedicated to ongoing resources that advance our values of diversity equity and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling View phone number on us.fitly.work.

Required Experience:

Intern