Control Center Supervisor - Scottsdale

Control Center Operator Supervisor

We're making clean energy more efficient! For over a decade, the team at QE Solar has brought technical expertise, curiosity, and an investigative approach to the Solar Operations & Maintenance sector, maximizing asset uptime and return on investment while prioritizing safety. QE Solar manages well over 3GWs of PV/BESS projects and hundreds of employees, providing renewable assets owners the most reliable renewable asset service from coast-to-coast. QE Solar is known for an owner's mindset in delivering consistent quality and service to our clients with a sense of urgency because we know maintenance issues impact the bottom line.

The Control Center Operator Supervisor is part of the QE Solar O&M department and will be responsible for real-time remote operations of renewable generating assets performed by the Control Center Operator Team. The Control Center Supervisor will be expected to work at minimum 40 hours per week. Due to the 24/7 nature of this role the Control Center Supervisor will be expected to be available to support needs of their direct reports or as instructed by the control center manager outside of "Normal" business hours. This candidate may be asked to work a 12 hour shift (Day/Night/On-Call) in the case of staffing shortages & needs.

Travel Requirements: Reliable transportation to and from the QE Office/Control Center. Must live within 60 minutes of Scottsdale, AZ

Essential Duties

• Operate PV and BESS Systems
• Monitor and operate multiple power plant sites using SCADA systems, DAS platforms, alarm management and other computer systems to maximize site production.
• Coordinate with internal stakeholders (plant managers, field staff, Portfolio Leads, etc.), and external stakeholders (transmission and balancing authorities) to maximize system performance and assure contractual and regulatory compliance
• Perform remote investigations, performance analysis & reporting, and provide technical support to our field technicians
• Escalate concerns to ensure that projects maintain operations or availability; track and advise on progress against established project models or production targets
• Leadership
• Assist Control Center Manager in scheduling and other operational administrative tasks
• Provide guidance and hands-on training to control center operators
• Assist in development of SOP's and training modules for control center operations
• Collaborate with Control Center Employees & Control Center Manager on initiatives implementation aimed at improving efficiency, compliance & accountability.
• Correspond with client representatives/asset owners to deliver requested goals and deliverables
• Assist External Parties to deliver compliance documents.
• Direct Report Management
• Assure Compliance with NERC Regulations and Contractual Requirements
• Maintain accurate logs, adhere to security requirements, utilize and document 3-part communication, and comply with all daily, weekly, monthly, quarterly, and annual NERC requirements
• Assist with internal and external compliance audits and inspections
• Assist with other centralized QE Solar Operations, as required
• Assist with monitoring and dispatching for C&I solar sites
• Assist with maintenance scheduling
• Participate in initiatives to increase efficiency and effectiveness of QE Solar operations (examples: procedure development and review, special projects, data analysis, quality assurance)

Position Requirements

Education Required:

4-Year Bachelors Degree (STEM) preferred; Technical School Degree, or, equivalent combination of education and experience considered

Experience Required:

Microsoft Office suite. Experience with transmission-scale PV power generation facilities. Experience with SCADA systems. Experience with Computerized Maintenance Management Systems (CMMS). Previous control center experience in Energy/Utilities, Oil & Gas, Biological Energy fields, a plus.

Experience Preferred:

Experience with BESS power generation facilities, preferably transmission-scale.

1-2 Years experience in a management positions with direct reports

Specialized or Technical Knowledge Licenses, Certifications Preferred: NERC Certification

PJM and other ISO Certification

BESS OEM certifications/experience

Ability to read and understand electrical/mechanical diagrams, project design drawings and other system construction documents

OSHA 30 Certification

Completion of NFPA 70E courses

CPR/First Aid

*Willingness to obtain certifications*

Functional Knowledge:

Understanding of ISO/TO/TOP Tariffs and rules of engagement. Functional knowledge of NERC and CIP standards. Knowledge of National Electrical Code and standard design/construction practices; Clear understanding of OSHA safe workplace practices and procedures;

Company/Industry Related Knowledge: Electric & related utilities maintenance, PV and BESS performance (analysis and reporting), PV and BESS repairs, testing, commissioning, installation, maintenance & optimization

Job-specific Competencies

In addition to the specific work experience and skills, QE Solar also seeks someone with the qualities listed below:

• Desire to learn, work hard and grow with a young, entrepreneurial renewable energy and engineering company
• Comfortable working as a team player or independently if necessary
• Exceptional work ethic, with strong values and principles
• Ability to coordinate multiple activities while ensuring safety, quality and schedule adherence.
• Ability to take and provide direction; identify problems, develop solutions, conduct analysis independently and in collaboration with others.
• Ability to document work and communicate clearly and accurately via verbal and written methods.
• Must be able to work all shifts, weekends, and holidays on a 12-hour rotation.
• Ability to support the team & company goals by having on-call availability outside of normal business hours.
• Able to supervise and coach others in a matrix work environment
• Willingness to work irregular schedules to meet client/project deadlines
• Exceptionally strong communication skills, both written and verbal, interpersonal, and teamwork skills
• A firm commitment to client, team, and organization success
• Flexible and accommodating and able to go above and beyond the basic expectations when required
• High follow-up and organizational skills
• Detailed-oriented, with attention to detail for tasks that have zero tolerance for errors
• Curiosity
• Candor and transparency

QE Solar is committed to providing equal employment opportunities and reasonable accommodations in accordance with the Americans with Disabilities Act (ADA), the Arizona Civil Rights Act (ACRA), and all applicable federal, state, and local laws.

The physical and mental demands described below are representative of those required to successfully perform the essential functions of this position. This role is performed in an on-site control center environment. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.

This position requires:

• Prolonged periods of sitting and working at a computer workstation, including monitoring SCADA systems, alarms, and operational dashboards
• Ability to view multiple monitors simultaneously and maintain a high level of attention to detail over extended periods
• Frequent use of hands and fingers to operate computers, keyboards, radios, and communication systems
• Ability to communicate effectively, both verbally and in writing, including coordinating with field technicians, dispatch, and leadership
• Ability to remain alert, responsive, and make timely decisions in a fast-paced, potentially high-pressure environment
• Ability to work scheduled shifts, which may include nights, weekends, and holidays
• Occasional standing, walking, and movement within the control center or facility
• Ability to lift and carry items up to 15 pounds, if necessary

QE Solar offers incredible benefits! We enjoy:

• 100% paid employee premium on health benefits; additional dependents at low costs and great plans for Health, Dental, Vision, FSA or HSA
• Wellbeing and Employee Assistance
• Perks at Work Marketplace for discounts on gym memberships, classes, tech, vacations, tickets, and more
• Family Building and Adoption Assistance Programs