Quality Control Specialist

Summary

This position is located in the United States Department (USDA), Economic Research Service (ERS), Information Services Division, Web Services Branch, Kansas City, Missouri.

In this position, you will be an integral member of the Web Services Branch serving as a Quality Control Specialist ensuring content on the agency's public website is up-to-date, high quality, and adhere to web policies, procedures, and guidelines.

Learn more about this agency

Duties

Help

• Serve as a senior member of the Content Management System Posting Team by scheduling, coordinating, and handling requests from across the agency to publish new and updated website content.
• Coordinate with agency staff to develop, deploy, manage, and maintain all web content, including data products, visualizations, publications, and various types of informational pages.
• Assist in the review process of web materials for clarity, communications value, sensitivity to controversial issues, and relevance to developments in the domestic and world economy.
• Conduct quality control reviews of the publishing process, ensuring all tasks (automated and manual) comply with accepted standards of quality and web-based best practices.
• Ensure web materials comply with regulations, policies, and clearance procedures to achieve maximum communication effectiveness for Economic Research Service, target audiences, and subscribers.
• Ensure web posting requests are complete and error-free, verify information for compliance with guidelines, and make sure approvals are obtained prior to publishing.
• Coordinate with the Digital Strategist and Web Managing Editor to ensure continuous improvement in web publishing processes/procedures.
• Ensure files contain complete and accurate metadata information and inform authors/content contributors regarding all discrepancies.
• Serve as the agency's web administrator and first point of contact for inquiries from the public website.

Requirements

Help

Conditions of employment

• You must be a US Citizen or US National.
• Males born after 12/31/1959 must be Selective Service registered or exempt.
• Subject to satisfactory adjudication of background investigation and/or fingerprint check.
• Successful completion of one-year probationary period, unless previously served.
• Direct Deposit: Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
• Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit E-Verify at
• As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period depending on your appointment type, unless previous federal service is creditable.

Qualifications

Applicants must meet all qualifications and eligibility requirements by the closing date of the announcementincluding time-in-grade restrictions, specialized experience and/or education, as defined below.

Time in Grade : Current federal employees applying for a promotion opportunity must meet the time in grade requirement of 52 weeks of service at the next lower grade level in the normal line of progression for the position being filled.

Specialized Experience: Specialized experience is experience directly related to the position to be filled. The specialized experience requirements for this position are: Qualifying experience for GS-12 includes one year of specialized experience comparable to the GS-11 which is directly related to the work of this position, and which has equipped the applicant with the knowledge, skills, and abilities to perform successfully the duties of the position. For this position, specialized experience is conducting quality assurance reviews of products, services, or processes to ensure compliance; creating, updating, and publishing webpages; and using document management systems to manage records or metadata.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Additional information

• Career Transition Assistance Plan (CTAP), Reemployment Priority List (RPL), or Interagency Career Transition Assistance Plan (ICTAP): Visit the OPM website for information on how to apply as a CTAP, RPL, or ICTAP eligible. To exercise selection priority for this vacancy, CTAP/RPL/ICTAP candidates must meet the basic eligibility requirements and all selective factors. CTAP/ICTAP candidates must be rated and determined to be well qualified (or above) based on an evaluation of the competencies listed in the How You Will Be Evaluated section. When assessed through a score-based category rating method, CTAP/ICTAP applicants must receive a rating of at least 85 out of a possible 100.
• Veterans who are preference eligible or who have been separated from the armed forces under honorable conditions after three years or more of continuous active service are eligible for consideration under the Veteran's Employment Opportunity Act (VEOA).
• Farm Service Agency (FSA) County Employees: Permanent County employees without prior Federal tenure who are selected for a Civil Service position under Public Law 105-277 will be given a career-conditional appointment and must serve a 1-year probationary period.
• For more information on applying under special hiring authorities such as the Veteran's Recruitment Act (VRA), 30 percent disabled veterans, certain military spouses, Schedule A Disabled, etc., explore the different Hiring Paths on the USAJOBS website.
• Land Management Workforce Flexibility Act (LMWFA) provides current or former temporary or term employees of federal land management agencies opportunity to compete for permanent competitive service positions. Individuals must have more than 24 months of service without a break between appointments of two or more years. Service must be in the competitive service and have been at a successful level of performance or better. Refer to PUBLIC LAW 114-47-AUG. 7, 2015 for more information.
• This position may also be eligible for flexible work arrangements as determined by agency policy and any applicable collective bargaining agreements.
• Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here.
• Recruitment or Relocation Incentive may be authorized. The final determination to pay an incentive will be made by the hiring official.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.