Community Health Worker- CNA, CMA

Job Description

Job Description

Community Health Worker (CHW) – Patient Care & Field Support

Your Health | Blue Ridge, GA & Surrounding Areas

About the Position

Your Health is seeking a dependable, compassionate, and highly organized Community Health Worker (CHW) to support patients throughout the Blue Ridge, Georgia region.

In this field-based role, you will serve as an important connection between patients, healthcare providers, and community resources. You will help patients access the care and services they need by coordinating provider and specialty visits, delivering medications and durable medical equipment (DME), assisting with remote patient monitoring technology, and providing hands-on support in patients' homes and assisted living communities.

This is an active, patient-facing position that requires daily travel throughout the assigned service area. You will work closely with physicians, nurse practitioners, therapists, pharmacists, and other members of the care team to ensure patients receive timely, coordinated, and compassionate care.

The ideal candidate enjoys working independently, interacting with patients, solving problems, and making a meaningful difference in the community.

Position Details:

• Full-time, salary-based position

• Monday–Friday, 8:00 AM–5:00 PM

• 8-hour shifts

• Blue Ridge, GA and surrounding service areas

• Daily travel to patient homes and healthcare facilities is required

• Vehicle allowance provided

• Reliable personal transportation required

About Your Health

Your Health is a growing physician group serving communities throughout South Carolina and Georgia. We are committed to bringing quality healthcare directly to patients in their homes, care facilities, clinics, and through virtual visits.

Our comprehensive services include primary care, specialty services, and pharmacy support. Through collaboration with patients, families, facilities, and healthcare professionals, we strive to make healthcare more accessible, coordinated, and compassionate.

Why Choose a Career at Your Health?

We believe providing exceptional care starts with supporting the people who deliver it. We offer a competitive compensation and benefits package, including:

• Competitive compensation package with bonus opportunities

• Employer-matched 401(k)

• Health insurance options

• Free visits and prescription services with our HDHP insurance plan

• Employer-matched Health Savings Account (HSA)

• Generous paid time off (PTO)

• Career development and growth opportunities

• Vehicle allowance

What You'll Do

As a Community Health Worker, you will help patients navigate their healthcare needs while supporting the day-to-day coordination of services throughout your assigned territory.

Patient Support and Care Coordination

• Visit patients in their homes, assisted living facilities (ALFs), and independent living facilities (ILFs).

• Work closely with physicians, nurse practitioners, therapists, pharmacists, and other care team members to coordinate patient services.

• Facilitate and coordinate provider and therapy visits, including physical therapy (PT), occupational therapy (OT), and specialty services.

• Help patients access healthcare services and address barriers that may interfere with receiving appropriate care.

• Communicate patient needs, concerns, and updates to the appropriate members of the care team.

• Maintain regular communication through telephone, email, Microsoft Teams, Athena, and other company platforms.

Medication and Medical Equipment Support

• Deliver medications to patients' homes and review medication instructions with patients and caregivers.

• Assist with medication reconciliation by comparing current medication lists with medications present in the patient's home and reporting discrepancies to the appropriate clinical team member.

• Deliver durable medical equipment (DME) to patients in their homes and assisted living facilities.

• Assist with equipment setup and ensure equipment is properly assembled and functioning.

• Educate patients and caregivers on the appropriate use of DME and provide basic troubleshooting support.

Remote Patient Monitoring and Telehealth

• Coordinate and facilitate telehealth appointments with providers, pharmacists, specialists, and therapists.

• Assist patients with setting up and using Remote Patient Monitoring (RPM) equipment.

• Educate patients and caregivers on equipment operation and the importance of consistent monitoring.

• Provide ongoing technical support and troubleshoot equipment issues when necessary.

• Communicate equipment concerns and patient monitoring needs to the appropriate care team members.

Clinical Support and Phlebotomy

• Perform routine venipuncture and collect blood specimens during home and facility visits, as trained and authorized.

• Properly label, handle, and prepare specimens for laboratory testing in accordance with established procedures.

• Maintain competency in phlebotomy and follow applicable infection control and safety protocols.

• Communicate collection concerns or difficulties to the appropriate clinical team member.

Documentation and Administrative Support

• Accurately document patient visits, medication deliveries, equipment deliveries, and care coordination activities.

• Maintain organized and up-to-date patient information in the company's electronic health record.

• Utilize technology platforms to support patient care, communication, and operational efficiency.

• Protect patient privacy and maintain compliance with HIPAA and company policies.

• Complete required training, meetings, and other duties as assigned.

Qualifications

• Certified Medical Assistant (CMA), Paramedic, or Licensed Nurse (LPN/RN) preferred. Any applicable certifications or licenses must be current and in good standing.

• High school diploma or equivalent required.

• Previous healthcare, public health, home health, or patient support experience preferred.

• Phlebotomy experience preferred. Candidates without prior experience must be willing to complete training and demonstrate competency.

• Experience with medication delivery, DME, or healthcare logistics preferred.

• Familiarity with electronic health records, telehealth platforms, and Remote Patient Monitoring (RPM) technology preferred.

• Strong organizational and time management skills.

• Excellent written and verbal communication skills.

• Comfortable using computers, mobile devices, and various technology platforms.

• Ability to work independently with minimal supervision while maintaining communication with the care team.

• Compassionate, professional, and patient-focused approach.

• Strong problem-solving skills and the ability to manage multiple responsibilities.

• Valid driver's license with a clean driving record.

• Reliable personal vehicle with current insurance meeting state and company requirements.

• Ability to travel daily throughout the assigned service area.

What We're Looking For

We are looking for a reliable, resourceful, and patient-focused individual who enjoys being out in the community and helping people access the healthcare services they need.

The ideal candidate is comfortable interacting with patients and families, coordinating multiple services, delivering essential medical supplies, and using technology to support patient care.

If you enjoy a combination of healthcare, patient interaction, and independent fieldwork, we encourage you to apply!

Join Your Health and help us make a difference in the communities we serve!