MSP Support & Service Coordination Specialist

West Carolina is seeking a Managed Services Support Specialist to provide front-line customer support, service coordination, and administrative support for an assigned Managed Services team. You will be the primary contact for incoming support calls, ensuring requests are documented, prioritized, routed, monitored, and followed through to completion, in collaboration with technical staff. Ideal candidates have 2+ years in customer service or IT support and working knowledge of Microsoft 365, #J-18808-Ljbffr West Carolina