ON-CALL Medical Assistant

Medical Assistant

Janus of Santa Cruz is seeking a skilled, compassionate, and detail-oriented Medical Assistant to support our Substance Use Disorder (SUD) treatment programs. This role provides both clinical and administrative support to ensure high-quality, client-centered care in a fast-paced healthcare environment. The Medical Assistant plays a critical role in supporting medical providers, enhancing client experience, and advancing Janus's mission to promote wellness and recovery through integrated, evidence-based care.

This is an on-call position for day, swing, and NOC shift coverage.

About Janus of Santa Cruz

Founded in 1976, Janus of Santa Cruz provides supportive, hope-inspiring, and effective substance use disorder treatment services. We are committed to helping individuals and families achieve lasting recovery in a professional, inclusive, and compassionate environment.

Key Responsibilities

Clinical Support

• Obtain and document patient medical histories, vital signs, and presenting concerns
• Assist medical providers during examinations and procedures
• Prepare and administer medications as directed by licensed medical staff
• Perform basic laboratory tests and specimen collection
• Ensure proper infection control and adherence to universal precautions

Administrative Support

• Greet, check in, and support clients in a respectful, trauma-informed manner
• Schedule appointments, referrals, and follow-up visits
• Maintain accurate, timely, and confidential medical records in the electronic health record (EHR)
• Coordinate communication between clients, providers, and interdisciplinary teams

Compliance & Quality

• Ensure compliance with HIPAA and all applicable federal, state, and county regulations
• Follow organizational policies, procedures, and accreditation standards
• Support quality improvement initiatives and audits as needed

Client Experience

• Provide culturally responsive, client-centered care
• Support clients and families with professionalism, empathy, and respect
• Contribute to a welcoming and inclusive care environment

Requirements

Minimum Qualifications

• High School Diploma or equivalent
• Completion of an accredited Medical Assistant program
• Medical Assistant certification (CMA, RMA, or equivalent)
• Knowledge of medical terminology, procedures, and clinical workflows
• Experience with electronic medical records (EHR/EMR) systems
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills

Preferred Qualifications

• Experience working in substance use disorder, behavioral health, or community health settings
• Familiarity with Medication-Assisted Treatment (MAT) programs
• Bilingual (Spanish/English) strongly preferred

Work Environment & Physical Requirements

• Ability to work in a fast-paced clinical environment
• Frequent standing, walking, and interaction with clients
• Ability to perform clinical tasks with or without reasonable accommodation

Equal Employment Opportunity

Janus of Santa Cruz is committed to creating a diverse and inclusive workplace. We are an equal opportunity employer and prohibit discrimination and harassment of any kind based on protected characteristics.

Why Join Janus?

• Make a meaningful impact in your community
• Work alongside a mission-driven, collaborative team
• Grow your career in integrated behavioral health services