Hotel Housekeeper

Hotel Housekeeper

The goal is to enhance customer experience by keeping our facility in clean and orderly condition to the standard within the time lines defined that exceeds guests' expectations.

Delivers quality service that meets guests needs

Works in a clean, sanitary, safe, and organized manner abiding by all health and safety regulations

Maintains a professional appearance and acts as a role model according to the established grooming and appearance policy.

Stays informed on department and property knowledge and promotions

Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed.

Maintains and cleans all equipment used throughout the course of a shift, as directed.

Maintains proper documentation of all duties accomplished during a working shift, as directed.

Reports all safety hazards or maintenance deficiencies for proper handling and in a timely manner. - Abides by all security measures.

Greets all guests throughout shift with the proper salutation and pleasant expression.

Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies.

Performs all duties in a quiet and orderly manner.

Assists with department projects, as needed.

Performs all other duties as assigned.

Previous casino/hotel industry experience preferred.

High school diploma or general education degree (GED) preferred but not required.

Six (6) months of previous cleaning experience preferred.

Ability to clean as directed at an acceptable performance rate.

Ability to maintain a high level of confidentiality and professionalism.

Must be able to operate equipment, including but not limited to vacuum cleaners, cleaning supplies, mop, and broom.

Applicants should possess exceptional interpersonal and communication skills

Must have ability to stand and/or walk for up to 8 hours per shift.

Must have the ability to lift, carry and transport up to 40 pounds.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.