Sales Support Specialist

Provides support to Area Sales Managers and VP-Sales, as part the Commercial Order Processing team Supports Order Entry and RFQs for the Americas. Provides invoicing of progress billings and follow-up on payments. Supports the Letter of Credit process, as well as other financial instruments. Provides back-office support for the sales department. Key Accountabilities Provides support for Aftermarket Sales and Equipment Sales Organize daily sales back‑office activities, such as – but not limited to: Invoicing of Progress Billings Support the Letter of Credit process Performing market research with guidance of sales team Gathering and processing research market and marketing data Assist and coordinate with sales team Organizing and assisting sales team’s calendar Support sales team in pre‑sales and post‑sales activities Proactively improve and maintain CRM data quality and integrity Support customers with RFQs and corresponding quotations Support Field Service planning, etc. Entering orders within SAP Tracking open invoices and following up on late payments Education Associates Degree or equivalent experience Experience 1-2 years experience in customer service/technical customer service Chemical industry experience will be a plus Fluent English, additional (Spanish, German) is a plus. Preferred Skills Some familiarity with reading and understanding technical documents such as blueprints, parts lists etc. . SAP-system software. Knowledge of machining & manufacturing of chemical process equipment is a plus. Equal Opportunity Employer We provide equal employment opportunities for all employees and applicants for employment without regard to their race, color, religion, national origin, gender, age, veteran status, disability, sexual orientation, gender identity or any other classification protected under applicable federal, state or local law. Know Your Rights: Workplace Discrimination is Illegal - Optimized for Screen Readers Reasonable Accommodation Notice SGL Carbon, LLC is committed to the inclusion of qualified individuals. As part of this commitment SGL Carbon, LLC will provide accommodations when requested by a qualified applicant. If you'd like to view a copy of the company's affirmative action plan or policy statement, please email View email address on click.appcast.io. If reasonable accommodation is needed to participate in the job application or interview process, please contact us at View email address on click.appcast.io or View phone number on click.appcast.io. Location Strongsville, OH, US, 44149 Business Unit: Process Technology Legal Unit: SGL CARBON Technic, LLC Functional Area: Marketing/Sales/Product Management #J-18808-Ljbffr