Guest Service Agent - Home2 Suites Helena
Hilton Hotels Corporation
Hilton Hotels - - Responsibilities: Greet guests and register guests, including inputting and retrieving information, confirming guest details and room rate, selecting rooms, coding electronic keys, and providing a welcome packet; Assist guests with check-out, process payments, and handle various forms of payment; Upsell hotel services and facilities to maximize occupancy; Respond to guest inquiries and requests, resolve issues promptly and politely, and negotiate solutions for guest satisfaction; Receive, input, relay messages to guests
Vacancy posted 1 day ago
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