Targeted Case Manager/Service Coordinator - Adults East

ESSENTIAL JOB FUNCTIONS Conducts and documents comprehensive assessment of client and/or client’s needs. Participates in development of client’s service plan, consistent with assessment. Arranges for delivery of needed services, as identified in assessment. Assists client in accessing needed services through referrals or linkages. Monitors client’s progress by making referrals, tracking appointments, performing follow‑up on services rendered, and performing periodic reassessments of client’s changing needs. Performs advocacy activities on behalf of client (e.g., writing letters to expedite entitlement payments, encouraging client or family members to advocate on own behalf). Prepares and maintains case records documenting contacts, services needed, reports, client’s progress, etc., in accordance with SCS and regulatory standards. Provides case consultation (e.g., consulting with service providers in determining client’s status and progress). Communicates with supervisor about issues related to case management, resourcing, service collaboration, and development of new resources. Provides psychosocial education to clients and/or family members to increase their understanding of client’s illness, physical condition, or social situation. Performs crisis assistance (e.g., intervention on behalf of client, making arrangements for emergency referrals, coordinating other needed emergency services). May serve as Primary Case Coordinator (PCC), with volume and complexity of PCC assignments depending on incumbent’s skill and autonomy. Requires reliable transportation and a valid driver’s license. EDUCATION Bachelor’s degree in Social Work, Psychology, Sociology, Human Services, or related field approved by Medicaid, or as required by applicable funding source. Completion of state‑required case management/service coordination course within six months of employment. EXPERIENCE At least one year of full‑time employment experience post‑Bachelor’s working directly with adults or ACT population in a human service setting, with direct daily contact. EMPLOYMENT TYPE Full time COVID/VACCINE REQUIREMENTS All employees must receive COVID and influenza vaccinations. #J-18808-Ljbffr Seven Counties Services