Service Advisor

Service Advisor – Top Pay, Top Store, Top Opportunity

Join One of Indiana's Premier Buick GMC Dealerships

Are you motivated by helping customers, solving problems, and earning exceptional income? Do you thrive in a fast-paced environment and take pride in delivering an outstanding customer experience?

Ed Martin Buick GMC is seeking a highly motivated Service Advisor to join our award-winning team. We are one of Indiana's top Buick GMC dealerships and are looking for someone who is detail-oriented, coachable, customer-focused, and committed to excellence.

This is a rare opportunity to join a high-volume dealership with a proven process, industry-leading training, and one of the best compensation plans in the state.

What We're Looking For

The ideal candidate is:

Self-motivated and driven to succeed Detail-oriented and organized Customer-service focused Coachable and eager to learn Professional and dependable Strong communicator both in person and over the phone Able to multitask in a fast-paced environment Committed to following proven processes and training

Automotive service experience is preferred but not required for the right candidate with a strong work ethic and willingness to learn.

Responsibilities

• Greet customers and create an exceptional service experience
• Listen to customer concerns and accurately document repair needs
• Communicate recommendations, maintenance needs, and repair updates
• Coordinate with technicians to ensure timely and accurate repairs
• Manage repair orders and follow-up communications
• Deliver outstanding customer satisfaction and build long-term relationships
• Follow dealership processes and best practices
• Help drive service department growth and profitability

What We Offer

Top Pay Opportunity Performance-Based Compensation Industry-Leading Training Programs High-Volume Service Department Winning Team Culture Advancement Opportunities Medical, Dental & Vision Insurance 401(k) with Company Participation Paid Vacation Employee Vehicle Purchase Program

Why Ed Martin Buick GMC?

We believe great people deserve great opportunities. Our dealership provides the training, leadership, support, and customer traffic needed to build a successful and rewarding career.

If you're willing to follow a proven process, embrace coaching, and provide exceptional customer service, the earning potential is outstanding.

Top performers are highly compensated, highly respected, and given opportunities to grow.

If you're ready to join one of Indiana's leading Buick GMC dealerships and build a career with unlimited potential, we want to hear from you.