Program Director (SUD)

Job Description

Job Description

Position Overview:

Provide clinical leadership for T and N, supervising SUD counselors, coaches, and care coordinators; ensure high-quality, evidence-based treatment, regulatory compliance, and strong community partnerships. This role combines clinical supervision, program oversight, and community coordination to achieve strong client outcomes, maintain regulatory readiness, and foster a supportive workplace culture. Licensure is required for this role.

Key Responsibilities:

Client Care Coordination

• Provide clinical oversight and conduct client intake, assessment, treatment planning, and case management services.
• Participate in interdisciplinary team meetings, treatment planning, and care coordination.

Operations & Community Engagement

• Liaise with referral partners, courts, hospitals, and community agencies.
• Manage site schedules, caseloads, and coverage planning.

Staff Management & Development

• Develop and implement engagement strategies—such as topic-focused groups, interactive therapy sessions, and community resource events—to improve treatment retention and client satisfaction.
• Supervise a team of licensed and unlicensed behavioral health clinicians.
• Provides consistent and constructive feedback to supervisees to support their performance and execution of assigned duties.
• Provide individual and group clinical supervision to counselors, coaches, and case coordinators.
• Assists in the training and professional development of staff to support continuous learning and program improvement.
• Prepare program reports and KPI dashboards for leadership.

Clinical Tasks & Oversight

• Lead structured group sessions, therapeutic workshops, and peer-support activities to promote active participant engagement and sustain recovery progress.
• Review caseloads, treatment plans, assessments, and client progress.
• Provide crisis intervention and support, ensuring appropriate referrals and linkages to services.

Compliance & Quality Assurance

• Conduct regular chart reviews and clinical audits to maintain compliance and quality standards.
• Ensures compliance with all applicable regulations, standards, and guidelines issued by the District of Columbia Departments of Behavioral Health and Health, the Medicaid Program, and other governing bodies.
• Ensure proper documentation in electronic medical records (EMR), meeting billing and compliance requirements.
• Monitor the effectiveness of services, conduct quality assurance reviews, and provide clinical supervision to ensure adherence to best practices.
• Ensure compliance with HIPAA, ASAM criteria, and state licensing standards.

Qualifications:

Required:

• Education: Master’s degree in social work, counseling, psychology, or a related behavioral health field.
• Licensure: LICSW/LCSW-C/LPC, RN, NP in the District of Columbia
• Experience: At least one (1) year of experience in outpatient mental health services for adults.
• Minimum of one (1) year of clinical and administrative supervisory experience in a behavioral health setting.

Preferred:

• Experience: 2 years of experience in outpatient mental health services.
• Experience with co-occurring disorders.
  

Core Competencies:

• Knowledge of SUD treatment models, ASAM levels of care, and behavioral health regulations.
• Proficiency in electronic medical records (EMR) and Microsoft Office Suite.
• Strong clinical judgment and crisis management skills.
• Ability to lead, motivate, and mentor diverse teams.
• Excellent communication and documentation skills.
• Commitment to equity, inclusion, and trauma-informed care.
• Data-driven mindset for tracking outcomes and improving services.

Working Conditions

• Primary work at DC outpatient clinic, Monday through Friday, 8:30am to 5pm in office.
• Community Events within the DC area. 

Work Authorization/Security Clearance (if applicable)

T&N is committed to employing only individuals who are authorized to work in the United States and who comply with applicable immigration and employment law.

AAP/EEO STATEMENT

It is the policy of T and N Services and Solutions, Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, T and N Services and Solutions will provide reasonable accommodations for qualified individuals with disabilities.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.