Senior Infrastructure Service Lead

Senior Infrastructure Service Lead

The Senior Infrastructure Service Lead is expected to be able to accomplish the following:

• Define multi year roadmaps for enterprise infrastructure services (compute, storage, network, cloud integration).
• Establish service governance frameworks, SLAs/SLOs, and performance baselines similar to those required in enterprise virtualization service leadership.
• Lead modernization initiatives, legacy migration activities, and cross domain standardization.
• Oversee design and optimization of on prem and hybrid infrastructure spanning virtualized environments, enterprise storage, networking, identity services, and integration points.
• Ensure secure configurations aligned to STIG/SCAP requirements and Zero Trust principles.
• Direct capacity planning, resource optimization, and service reliability management.
• Lead daily operational performance including incident, problem, configuration, and change management.
• Ensure all services integrate effectively with enterprise capabilities (AD, PKI, DNS, NTP, SIEM).
• Manage enterprise automation mechanisms and orchestration tools to improve efficiency and reduce configuration drift.
• Direct multi site resilience planning including DR architecture, continuity playbooks, RTO/RPO documentation, and testing processes.
• Guide least privilege strategies, certificate management, compliance audits, logging, and POA&M remediation.
• Partner with cybersecurity organizations to maintain continuous compliance.
• Mentor engineers, supervise technical leads, develop capability maturity models, and establish repeatable SOPs and runbooks.
• Conduct service reviews, infrastructure briefings, cost benefit analyses, and technical recommendation packages for leadership.

Required qualifications include:

• Active TS/SCI + CI Poly clearance
• 12–15 years of experience leading enterprise IT infrastructure services.
• One of the following DoD 8570/CS-ARC-651 certifications: CASP+/SecurityX, CISM, GSLC, CAP, CCNP Security, GCED, GCIH
• Demonstrated expertise managing mission critical, multisite, and HA/DR environments with secure baselines aligned to federal standards.
• Deep understanding of infrastructure technologies across compute, storage, virtualization, networking (L2/L3), cloud, and service operations.
• Proven leadership in ITILbased operations, service management, and modernization programs.

Desired qualifications include:

• AWS Solutions Architect – Associate or Professional
• Microsoft Azure Administrator or Architect Certifications
• VMWare VCP-DCV
• ITIL v4 Foundation / Managing Professional
• Cisco CCNP or CCIE
• RMF training
• Zero Trust architecture training
• STIG/SCAP implementation training

Overview

We are seeking a Senior Infrastructure Service Lead to oversee the architecture, governance, service delivery, and lifecycle management of enterprise-wide infrastructure services supporting DIA mission critical operations under SITE III. The Senior Infrastructure Service Lead is responsible for guiding modernization initiatives, standardize service delivery across multiple enclaves, direct incident and change management, and ensure secure, resilient, and high-performance IT services aligned with Zero Trust, hybrid cloud principles, and agency mission requirements.

TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Additional Job Information

Work environment and physical demands:

• Location: Annapolis Junction, MD
• Type of environment: Varies
• Noise level: Low
• Work schedule: Non-standard shift
• Amount of Travel: 20%

Physical demands:

• While performing the duties of this job, the employee is regularly required to use hands to grip, handle, or feel; reach with hands and arms; and talk or hear.
• The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl.
• The employee is regularly required to lift up to 10 pounds.
• The employee is frequently required to lift up to 25 pounds; and up to 50 pounds.
• The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Work authorization/security clearance:

• U.S. Citizenship
• Active TS/SCI + CI Poly clearance

Other information:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
• TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.
• Target salary range: $137,000.00 - $169,000.00. The salary range displayed is an estimate and will be determined on several factors regarding the individual's particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees.
• Equal employment opportunity: In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
• TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact View email address on click.appcast.io for assistance.