Store Manager

Position: Store Manager 40 hours/ week Morning Shift: 5 AM to 1 PM Locals only Need clean background Minimum Experience: At least 2+ years of experience in a gas station, convenience store, retail, or closely related environment, with preference for candidates who have prior supervisory or management experience. Experience in a gas station is highly preferred Minimum Qualifications At least 2+ years of relevant gas station/convenience-store experience. Previous supervisory or management experience preferred. Strong customer-service and communication skills. Ability to supervise employees and coordinate daily store operations. Ability to handle cash, sales transactions, deposits, inventory, and basic store records. Ability to work flexible hours, including weekends, holidays, opening, and closing shifts as required. Ability to maintain a professional and safe working environment. Ability to follow company policies and applicable federal, state, and local requirements. Managerial Responsibilities 1. Store Operations Management Oversee daily store operations and ensure smooth opening and closing procedures. Monitor POS operations, cash handling, refunds, discounts, and register balancing. Ensure compliance with all Standard Operating Procedures (SOPs). 2. Team Leadership & Staff Supervision Lead, motivate, and supervise all store employees. Conduct employee orientation and on-the-job training for new staff. Assign duties, monitor performance, and provide regular coaching and feedback. 3. Scheduling & Attendance Management Prepare and maintain staff work schedules. Monitor employee attendance, punctuality, and leave records. Address attendance issues and coordinate payroll-related information. 4. Inventory & Stock Management Oversee receiving, verification, and stocking of inventory. Conduct regular inventory audits and stock reconciliation. Monitor product expiration dates and implement markdowns where necessary. Coordinate product ordering with approved vendors and suppliers. 5. Vendor & Supplier Coordination Maintain effective communication with suppliers. Place and track purchase orders. Resolve delivery discrepancies and ensure timely replenishment of inventory. 6. Sales & Financial Control Monitor daily sales performance and analyze sales reports. Ensure accurate cash management and financial reporting. Identify opportunities to improve sales and profitability. 7. Customer Service Excellence Ensure exceptional customer service standards are maintained. Resolve customer complaints promptly and professionally. Promote customer loyalty programs and encourage customer feedback. 8. Safety & Regulatory Compliance Ensure compliance with company policies and all applicable federal, state, and local regulations. Conduct routine safety inspections and maintain a safe working environment. Ensure proper food handling, sanitation, and workplace safety practices. 9. Loss Prevention & Security Monitor store security through CCTV and regular inspections. Investigate and report theft, shrinkage, or security incidents. Implement loss prevention measures to minimize inventory losses. 10. Reporting & Documentation Prepare daily, weekly, and monthly operational reports. Maintain accurate records for sales, inventory, attendance, and incidents. Submit required reports to senior management in a timely manner. 11. Performance Management Evaluate employee performance and conduct regular performance reviews. Identify training needs and implement continuous staff development. Support succession planning and employee growth initiatives. 12. Company Policy Compliance Enforce the company's Code of Conduct, attendance policy, dress code, and operational policies. Ensure all employees follow company standards and procedures consistently. 13. Technology & Systems Management Ensure proper utilization of POS, Modi soft, App Sheet, and other company systems. Maintain system accuracy and coordinate with support teams when technical issues arise. 14. Continuous Improvement Analyse operational performance and customer feedback. Recommend improvements to enhance efficiency, customer satisfaction, and profitability. Participate in regular management meetings and implement approved action plans. 15. Operational Accountability Take full responsibility for overall store performance, staff productivity, customer satisfaction, inventory accuracy, and regulatory compliance. Ensure the store consistently achieves operational and financial objectives established by management. #J-18808-Ljbffr