Senior Applied Scientist, Agentic AI

About the team The Agentic AI team at Zillow is transforming the real estate industry by helping millions of people navigate one of the most important decisions of their lives with AI powered guidance. Our mission is to redefine the home shopping and transaction experience through an always-on assistant that combines deep real estate expertise, grounded data access, and advanced reasoning. This lean, cross-functional team of applied scientists and engineers delivers production-grade AI systems through strong collaboration, accountability, and technical rigor. Within the Agentic AI org, the Applied Reasoning team advances the reasoning depth, quality, and domain intelligence of Zillow’s AI agents. We build high-value agentic capabilities that require multi-step reasoning, structured synthesis, tool grounded execution, and rigorous quality evaluation to operate reliably in live customer experiences. Our goal is to enable Zillow’s AI to reason, plan, and act with the depth and judgment of top-performing real estate professionals. About the role Zillow is looking for a Senior Applied Scientist on the Applied Reasoning team within the Agentic AI organization to research and develop advanced LLM-powered reasoning systems specialized in the real estate domain. In this role, you'll take a hands-on approach to prototyping, evaluating, and deploying agents capable of deep, multi-step reasoning, accurate use of tools/skills, and contextual decision-making tailored to real estate use cases. Your work will focus on eliciting deep reasoning and strong information synthesis from LLMs through test-time scaling and targeted post-training, supported by rigorous evaluation frameworks to improve the reliability and quality of agent responses in real estate use cases. As a Senior Applied Scientist in the Agentic AI team, you will: Design, prototype, and build advanced agentic systems capable of highly autonomous, context-aware, and adaptive interactions across diverse real estate use cases Apply test-time scaling and post-training techniques to develop agents that can reason, collaborate, compete, or negotiate in dynamic, goal-driven environments to fulfill user needs. Define and refine evaluation and experimentation processes for LLM-driven applications. Stay at the forefront of agentic AI research and innovation, bringing emerging techniques into practical application to shape product direction. Contribute to the broader scientific community through publications, conference presentations, and internal knowledge sharing Mentor and guide junior scientists and engineers, promoting best practices in applied research, scalable agentic architecture, and responsible AI development. This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions. In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $160,900.00 - $257,100.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Maine, Minnesota, Nevada, Ohio, Rhode Island, Vermont, and Virginia the standard base pay range for this role is $152,900.00 - $244,300.00 annually. The base pay range is specific to these locations and may not be applicable to other locations. In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside. Who you are As a Senior Applied Scientist, you are a hands-on researcher who combines scientific rigor with practical engineering to deliver real-world impact at scale. You thrive in solving complex problems and turning advanced research into robust, production-ready solutions. We are looking for someone who has: A Ph.D. or equivalent experience in Computer Science or a related field, with a focus on LLM, Agentic System, or Machine Learning 2+ years of experience in building large-scale, high-impact ML solutions, particularly in areas such as NLP, agent-based systems, or multi-agent collaboration or similar paradigms Experience in developing and working with LLM reasoning models or AI agents capable of multi-step reasoning and context-rich decision-making Strong background in rigorous experimental design and evaluation, including benchmark creation, ablation studies, qualitative and quantitative analysis, and principled measurement of reasoning quality, generalization, and safety Track record of publishing high-impact research in top AI/ML venues Get to know us At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality. Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow. No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Create job alert email notifications. Log into your existing Workday profile, or create a profile to get started. It’s the easiest way to stay in the loop–no application needed. At Zillow, flexibility isn’t a perk–it’s how we work. Cloud HQ is our distributed-first model, built on trust, clear systems, and the belief that you can do great work from wherever you are. It’s not about where you work. It’s about moving forward–together.