Program Manager, AI-Driven Customer Retention Agent
Saransh Inc
Altitude ISDN IVR seeks a seasoned Program Manager to lead an end-to-end customer retention agent built on Google CCAI. You will own scope, timeline, risk, and stakeholder alignment across design, engineering, data, and CX operations. You will drive the program roadmap, coordinate cross-functional squads, manage vendor relationships, and track KPIs to reduce churn and improve CSAT while integrating with CRM and telephony systems. #J-18808-Ljbffr Saransh Inc
Vacancy posted more than 2 months ago
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