Director of Artificial Intelligence (AI)

Overview

Become a part of a dynamic IT team at an Atlanta-based publicly traded company and lead significant change!

Rollins, Inc., headquartered in Atlanta, GA, continues to evolve and grow with over $3.8 billion in revenue and a global footprint spanning more than 800 locations. Rollins is actively investing in digital and AI initiatives to continuously enhance business operations and enable smarter, more efficient ways of working. This transformation ensures Rollins not only meets the evolving expectations of its customers but also advances its technology capabilities to support sustainable growth and innovation across the company.

As part of the investment and focus on Artificial Intelligence, a new role and team is being formed. The Director of Artificial Intelligence will define, build, and execute the company's enterprise-wide Artificial Intelligence (AI) strategy. Reporting to the VP of Data & Analytics, this role is responsible for driving innovation through AI technologies, establishing governance frameworks, and delivering scalable AI solutions that align with business objectives. The AI Leader will also build and lead a high-performing AI team, fostering a culture of continuous learning and ethical AI practices.

LOCATION: Must reside within the greater Atlanta, GA metro area and willing to commute to our Corporate HQ in the Buckhead/Midtown area Monday-Friday.

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Responsibilities

You Will be Responsible for. . .

• Deliver the Rollins Enterprise AI Strategy
• Mature and evolve the Rollins' AI strategy aligned with business goals
• Translate the Rollins AI strategy into a sequenced execution plan and roadmap
• Identify opportunities for AI-driven transformation across Rollins' family of brands and technology landscape
• Stay ahead of emerging AI trends, technologies, and regulatory requirements
• Serve as the primary advisor for AI tool selection across business functions
• Develop and maintain a recommended AI tool set for roles across the business (i.e., field technicians, IT team, finance, HR, etc.) based on security, compliance usability, and ROI
• Execution & Delivery
• Design and implement AI solutions, platforms, and frameworks to support enterprise needs
• Oversee end-to-end AI project lifecycle, from ideation to deployment and optimization
• Ensure scalability, security, and compliance of AI systems
• Governance & Risk Management
• Establish AI governance policies, ethical guidelines, and risk management frameworks in partnership with cybersecurity, legal, and other key stakeholders
• Monitor AI performance, fairness, and transparency across all implementations
• Lead sourcing and evaluation of AI tools and platforms
• Talent Development
• Build and recruit a high performing AI team as the capability and needs grow to deliver and support AI
• Drive talent acquisition, training, and career development for teammates
• Foster a collaborative and innovative environment within the IT organization and across the brands
• Stakeholder Engagement
• Partner with business leaders to identify AI use cases and deliver measurable outcomes
• Communicate AI strategy, progress, and outcomes to executive leadership and key stakeholders in a clear and compelling manner

The Benefits:

• Challenging position with a growing, financially stable, and reputable company
• Comprehensive benefits package including medical, dental, vision, maternity & life insurance
• Bonus potential and Equity grants
• 401(k) plan with company match
• Discounted employee stock purchase plan (ESPP)
• Discounts, tuition reimbursement, dependent scholarship awards
• Paid Time Off
• Belong to a team and participate in resource groups, networking, and team building
• Serve on a team that is visible and influence with leadership and within all levels of the organization

Why Rollins?

Rollins, Inc., is a global consumer and commercial service company who provides accurate, comprehensive, and efficient pest management services for both residential and commercial customers. The Pest Management industry is $20B and growing and provides services and protection against termite damage, rodents, and insects to more than 2M customers in the US alone. Rollins is headquartered in Atlanta, GA and has over 800 locations worldwide, 20,000 teammates and reaches over $3B Revenues annually (NYSE: ROL).


The core business is operated through our wholly owned subsidiaries, the largest companies include Orkin US, HomeTeam Pest Defense, Clark Pest Control, Fox Pest Control, Orkin Canada, Western Pest Services, Northwest Exterminating and TruTech Wildlife.

The mission of Rollins is to empower our brands to focus on best serving their teammates and customers.

Learn more about our Rollins Careers and Workplace Inclusion efforts by visiting our career page here.


Qualifications

The Qualifications You Will Bring:

We're looking for a leader who brings not only technical depth and knowledge of AI, but also the right mindset and behaviors to drive enterprise adoption and transformation.

• Strong team leader with skills in strategic planning, goal setting, process development, budgeting, and creating opportunities for professional development within technology teams
• Ability to translate the latest AI developments, trends, and business needs into a clear, actionable roadmap that aligns with Rollins' long-term goals
• Ability to collaborate with business leads, understand business strategy/processes, look for innovative solutions to drive business enhancements both for internal business users and external customers. Must be able to translate the latest AI developments, trends, and business needs into a clear, actionable roadmap that aligns with Rollins' long-term goals
• Balances experimentation with practical delivery; understanding how to turn AI application into measurable business value
• Comfortable leading organizational change management and adoption of new AI technologies
• Committed to responsible AI practices, compliance, and risk management
• Excellent communication, leadership, and strategic thinking abilities with a problem-solving aptitude
• Strong executive communication with ability to convey complex technical topics in easy-to-understand business terms and work collaboratively with cross-functional teams and external partners
• Comfortable with autonomy, learning, and building from scratch while teaching and educating other in the process; thrives in ambiguity

Education & Experience Requirements:

• Education: Bachelor's degree in computer science, Data Science, Engineering, or related technical field
• 8+ years in data, AI, or Machine Learning roles
• 5+ years in leadership position managing cross-function teams and delivering technical solutions at enterprise scale
• Experience as a technical expert in engineering, data analytics, BI, machine learning, data science, etc. prior to leadership/management
• Hands-on expertise in AI/ML technologies, data platforms, and cloud ecosystems
• Proven track record of delivering enterprise solutions and building teams
• Work effectively with all levels of management up to and including Division Directors and VPs
• Strong understanding of AI ethics, governance, and regulatory compliance

Work Environment:

• This opportunity is an onsite role to optimize relationship building, collaboration and visibility for the function
• We require commuting to our primary campus located at 2170 Piedmont Rd., Atlanta, GA 30328 Monday-Friday

Physical Demands / Working Environment:

We require the ability to pass a drug screen and background checks. Candidates must have the ability to perform the requirements of the job with or without accommodations.

Are you ready to take your CAREER to the next level?

Apply in minutes with a resume - even from your mobile device!

Rollins, Inc. is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer