Sales Associate

Job Description

Job Description

Benefits:

• Competitive salary
• Opportunity for advancement
• Training & development

WHAT IS KIDSTRONG?  
At KidStrong, we help parents build stronger, smarter, more athletic kids. KidStrong is a milestone accelerator for kids walking through 11 years old. We help parents discover their child’s superpowers and build future-ready kids who are confident making friends, running the playground and raising their hands high in the classroom. In other words… kids who will win at life! 

 
KidStrong Stone Ridge is rapidly growing and we're looking for a talented, enthusiastic professional who is passionate, energetic, and excited to engage with parents and kids and make an impact on their lives. 

 
OPEN POSITION & SCHEDULE  
We have an immediate need for a high-energy, hyper-organized, passionate Sales Associate to join our Gainsville location. As a Sales Associate, you will be one of the early team members during the pre-sales period. This critical position must have a solid understanding of sales and a passion  to close the sale successfully and have a strong understanding of the value KidStrong program brings. This person must pose a high caliber approach to organization and be a self-motivator that is hungry to meet and beat goals. We will also include a bonus for each member that signs up!

 
SALES ASSOCIATE RESPONSIBILITIES 

• Generate excitement and awareness for the upcoming KidStrong center opening.
• Respond quickly to all new leads received through phone, text, email, social media, and online inquiries.
• Contact prospective families and explain the KidStrong program, membership options, presale pricing, and founding-member benefits.
• Follow up consistently with leads until they enroll, decline, or request no further contact.
• Meet or exceed daily, weekly, and monthly presale membership goals.
• Convert inquiries into Founding Members before the center opens.
• Conduct outbound calls, texts, and emails to prospective members from the lead database.
• Keep lead statuses, follow-up dates, appointments, and enrollment information up to date.
• Clearly communicate the value of KidStrong rather than relying solely on discounts or promotions to close memberships.
• Handle common membership questions and objections professionally and confidently.
• Create urgency around limited presale pricing, founding-member opportunities, and available class spots without using misleading sales tactics.
• Process memberships, deposits, and required enrollment information accurately.
• Follow KidStrong sales scripts, processes, pricing guidelines, and brand standards.
• Maintain a high level of professionalism, enthusiasm, energy, and positivity when representing KidStrong.
• Work closely with the General Manager and leadership team to track presale progress and identify opportunities to improve conversion.
• Maintain knowledge of KidStrong programming, age groups, class structure, schedules, policies, pricing, promotions, and frequently asked questions.

JOB QUALIFICATIONS  

• Prior experience in outbound phone sales is strongly preferred 
• Strong sales mentality and comfortability with sales efforts 
• Must have the ability to work a flexible schedule
• Be promotional-oriented and have the ability to schedule trials with a thorough vetting process. 
• Excellent verbal and written communication skills. 
• Entrepreneurial spirit with an open, participative leadership style and drive for excellence. 
• Strong work ethic, integrity, and professional demeanor. 
• Practical work experience using CRM system
• Fitness, retail, and/or hospitality industry experience preferred. 

IDEAL EXPERIENCE  

• Outbound phone sales experience: 1+ years
• Customer Service: 2 years