Program Assistant, Professional Development

Overview The Child Care Alliance of Los Angeles (CCALA) is a partnership of ten Resource and Referral and Alternative Payment agencies in Los Angeles County. Together, our agencies deliver services to thousands of families and child care providers. Services include training and one-on-one coaching for childcare providers to improve the work they do with children; assisting parents in finding and identifying quality childcare; and providing information to parents and childcare providers on topics such as child development and childcare best practices. Through our member agencies, CCALA has the ability to reach providers, families and children at a grass-roots level in multiple languages and a strong understanding of their areas’ unique communities. CCALA is the glue that brings together our ten member agencies around: Best practices and standardized methods in the child care voucher programs. Advocacy on behalf of working parents and their children and early childhood educators, as well as for improvements to government systems and programs. Collaboration and coordination of county-wide services to families and providers in the areas of improving child care quality and well-being of the child. Valued leadership as champions for equity and inclusion, and impactful, high-quality programs and services. Position Program Assistant – Professional Development Quality Start Los Angeles (QSLA) Job Title: Assistant, Program (Professional Development) Reports To : Manager, Professional Development FLSA Classification: Non-Exempt Location: Hybrid - Home Office and Central Office Pay Grade: 13 Hiring Range : $47,839 – $50,231 Date: January 2026 Summary The Program Assistant–Professional Development supports the QSLA Professional Development Manager and PD Team at the Child Care Alliance of Los Angeles (CCALA) in delivering professional development and family education services for Quality Start Los Angeles (QSLA). This role provides administrative, logistical, and communication support for virtual and in-person trainings for early educators and partners, ensuring accurate records, smooth coordination, and high-quality service delivery. The Program Assistant serves as a key point of contact for internal staff, external partners, and early learning providers, helping strengthen QSLA’s professional development services and resources. Essential Functions Support implementation of QSLA’s Professional Development Scope of Work Maintain program records, documentation, and training supply inventory Coordinate meetings, prepare agendas, take notes, and manage communications Assist with sourcing, organizing, and preparing training materials Coordinate logistics for virtual and in-person trainings (scheduling, space, supplies, food, materials) Provide day-of and technical support for training events Serve as point of contact for training-related inquiries Track attendance, maintain accurate training data, and complete post-training follow-up Coordinate with E-Learning and Communications teams to support outreach and training updates Support shipping of training materials to early educators as needed Work occasionally evenings and Saturdays Perform other duties as assigned Core Competencies Quality & Productivity: Detail-oriented, meets deadlines, manages time effectively Accountability: Takes ownership of assignments and communicates progress Adaptability & Initiative: Adjusts to changing priorities, proactively identifies solutions Decision-Making & Problem Solving: Uses sound judgment, anticipates issues, resolves challenges independently Collaboration & Communication: Builds positive relationships, communicates clearly, maintains confidentiality Innovation: Open to new ideas, methods, and improvements to enhance services Qualifications Associate’s degree required, bachelor’s preferred or equivalent experience Minimum 2 years of relevant administrative, program support, or event coordination experience Bilingual preferred (Spanish/English or Mandarin/English) Strong organizational, time management, and communication skills Ability to manage multiple tasks and meet deadlines independently Proficiency with Microsoft Office, Google Suite, Zoom, Microsoft Teams, communications tools preferred Experience working with diverse communities; knowledge of LA County early care system preferred Flexible, collaborative, and adaptable to program needs Physical & Travel Requirements Ability to lift up to 25 pounds occasionally Ability to sit, stand, walk, and use standard office equipment Valid CA driver’s license and insurance if driving for work Ability to travel up to 20% across Los Angeles County The programs referenced in this job description are contingent upon grant funding. For immediate consideration, send your resume and cover letter to: Email: View email address on click.appcast.io, Please include the job title in the subject line. Email submissions only. No phone inquiries. Responses will be sent only to individuals meeting the outlined requirements of the position. CCALA is an Equal Opportunity Employer The Child Care Alliance of Los Angeles is committed to building and sustaining a diverse workforce and culture. As part of this commitment, the Child Care Alliance of Los Angeles provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, national origin, age, marital status, sexual orientation, gender or gender identity/expression, ethnic group identification, mental or physical disability, pregnancy, childbirth, and related medical conditions, or any other legally protected status. For more information about the Child Care Alliance Los Angeles, please visit our website at: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties, responsibilities, and activities may change at any time with or without notice. All remote work opportunities are at the discretion of the supervisor and executive director and may be changed at any time with or without notice. We are not considering applicants that require sponsorship for employment visa status at this time or who reside outside of the State of California. #J-18808-Ljbffr