Maintenance Technician

Job Title

General Maintenance Technician

Key Responsibilities

Perform general carpentry, floor repairs, and other general repairs

Inspect equipment for proper lubrication and perform other preventative maintenance duties per a schedule and as needed

Troubleshoot building problem areas, make necessary repairs and adjustments

Build strong customer relationships by proactively address customer concerns and inquiries, demonstrating a positive attitude and dedication to providing exceptional service

Refer complex situations to supervisor and/or senior technicians

Perform routine building inspections

Install and repair new and existing plumbing fixtures, drain lines and accessories

Supervise periodic testing and servicing, record results of cross connection devices

Perform preventive maintenance, installation and repair of water pipes, controls, and associated equipment

Perform installation and repair of various types of electrical fixtures including lamp and ballast replacement

Installation and repair of electrical devices (switches, receptacles, breakers, low voltage transformers, etc.)

Perform minor repair of heating, ventilation, and air conditioning equipment including some filter changing

Monitor/check water chemical treatment programs for cooling towers and fountains

Monitor customer space temperatures and adjust thermostats when needed

Assist the HVAC technician with any building related mechanical or maintenance issues when required

Investigate and monitor repeat customer-related calls and report them to the Building Property Manager and Customer Service

Perform minor leak repairs to roof, window, and fountains

Assist contractors with life safety alarm systems and water-based or dry fire protection systems shut-downs and testing

Perform installation and repair of ceiling tiles, wall coverings, vinyl tile, carpet, cove base, window blinds, signage, etc.

Be responsible for accurate and timely record keeping and reporting

Assist in snow and ice removal using power broom, ice melt, and sand; be available for emergency cleanup/repair after inclement weather

Qualifications/Knowledge, Skills, Abilities

A fundamental knowledge of life safety systems to include fire alarm, sprinkler, fire pumps, and emergency generators

Be available for emergency calls at night, weekends, and holidays on a rotating schedule

Maintain a current North Carolina Driver's License

Certification in one of the following:

Refrigerant Transition and Recovery

Maintenance experience in an industrial or commercial environment

Education/Experience

At least 2 years of education in at least one of the following:

Electrical

Construction

Roofing

Building Life Safety systems

Plumbing

Carpentry

Mechanics

Or equivalent on-the-job training in one or more of the above consisting of a minimum of 18 consecutive months

Why Join Our Team

At Highwoods you will be part of our people-focused culture, which is a supportive environment where your growth and success are as important as that of our customers. With our customer-centric design, everything we do is driven by the goal of delivering greater value to our customers, their teams and our shareholders. We build and operate spaces that are more than workplaces; they are vibrant parts of the community where success and creativity flourish.

What Sets Us Apart

As part of the Highwoods team, you're not just taking on a job; you're joining a culture that values integrity, collaboration, and growth. We believe our culture is the key to success in the dynamic world of commercial real estate. Every member of our team plays a role in defining and upholding this cultureit's not just words on a page, but a way of working and living every day. We are more than just a commercial real estate company-we are in the business of creating remarkable workplaces that inspire and support growth, community and connection.

Our mission is to build environments and experiences that empower our teammates and customers to achieve more together. When you join Highwoods, you'll bring your unique skills, experiences, and values to life through our shared mission. Together, we create a thriving workplace where every teammate has the support and opportunity to make a meaningful impact.

Work Environment/Physical Requirements

The physical demand described here are representative of those required by and employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear; this position is active and requires the employee to stand, walk, balance, bend, kneel, stoop, crouch, crawl, and climb. The employee must use hands and handle or feel; grasp and reach with hands and arms must be able to work frequently with arms extended above head. The employee must occasionally lift, push, or pull up to 50-pound items. Specific visual acuity required by the job include close, distance, color, peripheral vision, and depth perception. The ability to read, understand, and to communicate information and ideas clearly in writing and orally is required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.