SAP Test Manager

Quality Assurance Leadership Role

Proactively ensure that the delivered product is of excellent quality by implementing rigorous testing practices.

Establish quality standards and best practices to minimize the likelihood of defects being identified by end users.

Lead and mentor a geographically distributed QA team (onshore and offshore) that emphasized accountability, collaboration, and continuous improvement.

Design and execute an automation roadmap that scales test coverage without increasing headcount.

Oversee creation, maintenance, and reliability of automated test scripts and frameworks aligned to project goals.

Design, develop, and maintain detailed, comprehensive, and well-structured test plans and test cases.

Review test cases created by team members to ensure alignment with business goals and functionality requirements.

Execute test cases and analyze results to identify issues and ensure high-quality deliverables.

Document test case results thoroughly, including detailed descriptions of testing scenarios, steps, and outcomes.

Present test case results to user acceptance testers (UAT) to build confidence in the quality assurance process and testing efforts.

Reduce the amount of additional testing required during UAT by providing clear evidence of comprehensive testing coverage.

Proactively identify, document, and track software defects, ensuring timely resolution by collaborating with development teams.

Perform root cause analysis of defects and recommend improvements to avoid recurrence.

Continuously evaluate and improve QA processes, tools, and methodologies to enhance efficiency and effectiveness.

Stay current with industry trends and emerging technologies in software testing and quality assurance.

Define and track key QA metrics, such as defect density, test coverage, and automation progress.

Provide regular reports to stakeholders on testing progress, quality metrics, and defect status.

Team and individual metrics are to be reported on a monthly basis.

10+ years of SAP QA Manager or Lead experience in FSCD, FS-RI, SAP BP, Workflow, and FiGL modules.

Proficiency with SAP TOSCA Automation Tool and SAP Solution Manager (SolMan).

Ability to create new test cases, analyze failures, and independently maintain/fix test scripts.

Strong collaboration skills to work across various SAP teams and comprehend automation requirements.

Minimum 2+ years of Business Analysis (BA)and/or Quality Analyst (QA) experience in the Property & Casualty (P&C) insurance sector.

Experience in BA and/or QA application maintenance, enhancement, and Production Support in IT systems.

Knowledge of SAP BAPI/RFC and integration experience with upstream applications, particularly Guidewire or similar Policy/Claim Administration Systems.

Proficient in developing and reviewing test plans, scenarios, cases, scripts, and in bug/defect analysis.

Experience with SAP Charm for release management and coordination with SAP BASIS teams for production deployments.