Customer Engagement Assistant

Job Description

Customer Engagement Assistant

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Full-Time | In-Person Role

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Immediate Start Opportunities Available

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At Thryve, we believe people are at the center of every successful campaign. We’re a fast-growing promotions and customer engagement company that partners with brands through live events, retail activations, pop-up campaigns, and face-to-face marketing experiences designed to create real connections.

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We’re currently looking for a confident, energetic, and people-oriented individual to join our team as a Customer Engagement Assistant.

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This role is ideal for candidates who enjoy communication, teamwork, fast-paced environments, and daily interaction with people. Whether you come from hospitality, retail, customer service, events, or sports, or are a recent graduate looking to kick-start your career, this opportunity offers valuable experience and genuine progression.

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About the Role

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As a Customer Engagement & Promotions Assistant, you’ll represent client campaigns at live promotional events and high-footfall locations, helping create engaging customer experiences while building brand awareness.

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No two days are the same; one day you could be supporting a retail activation, the next you could be part of a large-scale live event campaign.

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Key Responsibilities

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• Represent promotional campaigns professionally and confidently
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• Engage directly with customers in face-to-face environments
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• Create positive and memorable customer experiences
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• Answer questions and support campaign participation
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• Work collaboratively with team leaders and colleagues
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• Assist with daily campaign and customer engagement goals
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• Build strong communication and interpersonal skills in a live environment
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What We’re Looking For

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• Outgoing and confident individuals
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• Positive and self-motivated attitude
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• Strong communication skills
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• Team-oriented mindset
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• Eagerness to learn and grow professionally
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• Adaptability in fast-moving environments
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What We Offer

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• Full product and campaign training
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• Ongoing mentorship and development
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• A supportive and ambitious team culture
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• Clear progression opportunities based on performance
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• Hands-on experience in events, promotions, and customer engagement
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• Weekly pay structure including base pay, commissions, and performance bonuses
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Why Join Thryve?

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At Thryve, we focus on creating energetic campaigns, developing people professionally, and building a team culture where individuals can grow with the business. We value ambition, communication, teamwork, and the creation of meaningful experiences for both clients and customers.

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Apply now to be considered. Shortlisted applicants will be contacted within 1–3 business days.