Senior Claims Specialist

Senior Claims Specialist Company: Odyssey Location: New York, NY, US; Richmond, VA, US; Fort Washington, PA, US; Avon, CT, US; Red Bank, NJ, US; Princeton, NJ, US; Scottsdale, AZ, US; Atlanta, GA, US; Canonsburg, PA, US; Morristown, NJ, US; Indianapolis, IN, US; Napa, CA, US; Chicago, IL, US Position Summary The Senior Claims Specialist is responsible for managing all aspects of complex third‑party liability claims, including class actions and high exposure matters, from inception through conclusion, brought against a wide variety of insureds, with a concentration in employment practices matters. In order to be successful, the Specialist must be able to work as a team member not only within the claims department, but also develop relationships with other departments, primarily underwriting. The Specialist must be able to prioritize tasks and complete all tasks timely and comply with department policies and procedures. They must be committed to the demands of a high performing claims team. This position requires occasional travel to attend client service meetings, mediations and trials. Provide superior customer service to internal and external stakeholders. Direct and oversee claim investigations. Manage litigation from inception through resolution. Make coverage determinations and prepare coverage position letters. Investigate losses and document all claim‑handling activities. Evaluate, project and monitor potential exposures. Set and manage judgmental reserves. Develop and implement effective claim resolution strategies. Manage outside counsel and experts to control costs and expenses. Collaborate with underwriting partners on policy renewals. Identify existing claims and emerging trends to support business objectives and strengthen client relationships. Prepare and deliver presentations to claims and underwriting management. Keep supervisor informed of activities and situations which will impact the achievement of corporate and department goals and objectives. Perform other related duties as required to achieve the goals and objectives of the company and department. Skills, Knowledge and Abilities Strong drive and commitment to the role. Excellent written and oral communication skills. Excellent analytical, organizational and problem‑solving skills. Excellent knowledge of Excel, Word and Outlook. Strong interpersonal skills. Must be detail‑oriented. Time‑management and decision‑making ability. Ability to maintain confidentiality of company‑sensitive data. Proven ability to analyze insurance policies and legal documents. Education & Experience Bachelor’s Degree or equivalent required. JD highly preferred. Multi‑state claim adjuster licenses preferred. 3+ years of experience managing complex insurance claims (primary and excess), litigation and/or arbitration. Directors and Officers insurance experience essential. Employment Practices insurance experience highly preferred. In New York City, NY the pay range for the role is $100,000–$140,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Hudson offers a comprehensive benefits package. This range is specific to New York City, NY and may not be applicable to other locations. We are an E‑Verify employer – all hired positions require successfully passing an E‑Verify check. Nearest Major Market: Manhattan Nearest Secondary Market: New York City #J-18808-Ljbffr Odyssey