Product Designer - End User Experience

Job Description

Job Description

Bitwarden is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere. Bitwarden makes it easy for all users to extend robust security across their devices with password management, secrets management, and passwordless and passkey innovations. The company is headquartered in Santa Barbara, California. Learn more at bitwarden.com.

Bitwarden is hiring a Product Designer for our End User Experience team. You will design the parts of Bitwarden that people use every day, whether they are individuals, families, or employees at a business. This includes autofill, passkeys, secure sharing, vault health reporting, and importing data from other password managers. You will work with product managers, engineers, and other designers, and you will use AI tools as a regular part of your process. We want someone who understands cybersecurity and wants to make security products easier to use.

This is a remote role. Candidates must be based in the U.S., and we prefer time zones that overlap with the U.S. East Coast. Please include a link to your portfolio when you apply.

RESPONSIBILITIES

• Design experiences for individual, Premium, Families, and Business users across the browser extension, web app, desktop app, and iOS and Android apps
• Improve key user journeys, including onboarding, autofill, passkeys, secure sharing, account recovery, vault health reporting, and importing from other password managers
• Explain security concepts in ways that non-technical users can understand and act on
• Create user flows, prototypes, and production-ready designs using the Bitwarden design system
• Use AI design tools to facilitate and scale research, ideation, rapid prototyping, and iteration
• Collaborate with our product teams to explore emerging product concepts, including agentic workflows
• Help run user interviews and usability tests, and use the results to improve designs
• Present work in design critiques and to product and engineering partners

WHAT YOU BRING TO BITWARDEN

• 2+ years of experience in product design or equivalent experience
• A portfolio that shows end-to-end design work on digital products
• Strong interaction design skills, including sketching, wireframing, and prototyping
• Proficiency in Figma and experience working within a component-based design system
• Experience using AI tools in your design work, such as Claude, ChatGPT, V0, or Figma AI, and the ability to write effective prompts
• Front-end development experience or experience prototyping in code with AI tools
• Interest in designing AI features and an understanding of the usability and trust issues they can create
• An understanding of and passion for cybersecurity, online privacy, and open source
• The ability to design for users with a wide range of technical knowledge
• Strong communication skills and a collaborative working style

NICE-TO-HAVE

• Experience designing cybersecurity, identity, or privacy products
• Experience designing AI-powered features
• Experience designing for both consumer and business customers
• Experience designing native iOS and Android apps or browser extensions
• Familiarity with Angular component libraries and accessibility guidelines such as WCAG

DESIGN AT BITWARDEN

The Product Design team at Bitwarden makes it simple for people of all skill levels to manage sensitive data. We give users clear options and guide them toward good security habits. We keep our experiences consistent and transparent so people can trust Bitwarden with their data and feel confident using it.

WHAT TO EXPECT IN THE INTERVIEW PROCESS

Selected candidates will be invited to schedule an introduction call and potentially progress through the following stages:

• Meeting with our Recruiting team
• Interview with the Hiring Manager
• Portfolio review with team members
• Interview with the Design Director
• References

Successful candidates will be asked to authorize and complete a background check. We do not discriminate based on having a criminal record, and we encourage candidates to be open with us about anything that may come up on the report so we can discuss in advance and determine the impact on the role and company.

A FEW REASONS TO WORK WITH US

• The Bitwarden user community loves staying secure, and the feeling is mutual. Come to work each day with a sense of purpose and bring a more secure internet experience to everyone, from friends and family to the world's largest organizations.
• Become an expert. You'll become immersed in the prominent technology markets of security and open-source software.
• Bitwarden remains dedicated to building a diverse and talented team. Work remotely with a motivated and supportive team of colleagues worldwide.
• Learn and grow. Take on new challenges with the support of your team, and join the Bitwarden #growth-club to continue personal and professional development.