RP01- Sr Service Technician
Genuine Parts
Senior Service Technician
Under limited supervision, the Senior Service Technician repairs, services, and builds standard and custom systems for complex and non-routine hydraulic, fluid power, electrical, and mechanical systems. The Senior Service Technician provides guidance to less experienced Service Technicians.
Job Duties
- Performs maintenance on assigned customer products that come through the service shop.
- Disassembles, cleans, and inspects system components for repair.
- Prepares job form listing parts and works necessary to perform the repair.
- Designs, fabricates, machines, and welds parts and components.
- Repairs hydraulic, fluid power, electrical, and mechanical systems and other related items.
- Tests repaired equipment for performance and prepares for shipment or long-term storage.
- Assists customers by answering specific technical questions to help the customer understand the work to be done.
- Responds to customer inquires regarding products, provides quotes, and handles order entry. Due to experience & training, may handle more challenging inquires.
- Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
- Assists less experienced Service Technicians with addressing customer needs.
- Performs other duties as assigned.
Education & Experience: Typically requires a high school diploma or GED and at least five (5) years of shop experience or an equivalent combination.
Knowledge, Skills, Abilities:
- Ability to read hydraulic schematics.
- Strong mechanical knowledge.
- Ability to operate shop equipment safely.
- Strong communication skills required.
Physical Demands:
- Push/pull up to 100 pounds
- Lift/carry up to 100 pounds
- Lift bulky objects
- Neck rotation, trunk rotation, stair climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, reach and lift, ladder climb and carry, crawling.
- Working conditions may be indoor and/or outdoor. Noise level may be loud at times.
- Ability to work overtime and weekends as needed
Company Information: Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
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