Medical Assistant

Interwell Health is a kidney care management company that partners with physicians on its mission to reimagine healthcare—with the expertise, scale, compassion, and vision to set the standard for the industry and help patients live their best lives.

What You’ll Do
Essential Functions:

Receive referrals from IWH to IMG and confirm they are eligible for services

Collect registration information and set up a chart in Acumen

Retrieve all relevant records (medical records, insurance card, demographics)

Connect with the patient and schedule a virtual appointment with the APP

Confirm all relevant information with the patient (medications, allergies, pharmacy, etc)

Establish access to the patient portal and confirm that the telehealth video option is functioning properly

Follow up with all patient appointments with IMG and ensure outbound referrals are confirmed

Follow up with ordered lab work and follow through on any orders related to lab work (medication changes, etc)

Ensure all records from IMG visits are scanned into ICC

Ensure any outbound referrals are noted in ICC, including appointment date and time

Support the APPs with any needs related to the visit

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

The Skills and Qualifications that youll need

Strong organizational and multitasking skills

Strong verbal and written communication skills

Ability to work well in a team environment

Attention to detail and accuracy

Ability to maintain patient confidentiality and privacy

Ability to work independently and manage time effectively

Strong work ethic and dedication to providing quality patient care

Education and Experience
Required

High School diploma or equivalent

2+ years of working as a Medical Assistant

Knowledge of medical terminology and procedures

Preferred

Nephrology medical practice experience

Associate’s degree in a medical field

Certifications and Licensure Requirements

Current, active Medical Assistant License and/or Certificate (ex. CMA or CCMA)

Our Mission and Values
Our mission is to reinvent healthcare to help patients live their best lives, and we proudly live our mission-driven values:

We care deeply about the people we serve.

We are better when we work together.

Humility is a source of our strength.

We bring joy to our work.

Equal Employment Opportunity
As set forth in Interwell Health’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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