Customer Retention Manager
Rubrik
Job Title
The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Rubrik$172.6k - $258.8k
About the role The Customer Retention Manager is responsible for reducing churn, improving customer health, and protecting recurring revenue through early risk detection, cross‑functional mitigation, and scalable retention programs. The role partners closely with Renewals...SuggestedLocal area$25 per hour
...focus, an understanding of diverse solution offerings as well as management of a diverse applications portfolio, leveraging a remote... ...Client Management, with the ability to grow and improve client/customer relationships, implement change, and leverage technology for competitive...SuggestedFull timeTemporary workWork at officeRemote workWork from homeHome officeFlexible hours- ...Financial Services, Manufacturing, Media, and IT/Enterprise Service Management, we deliver measurable business outcomes through cutting-edge... ...-world impact.The Opportunity:The Engagement Manager assures customer success by driving adoption, value realisation and renewal...Suggested
- ...distributed team of security & compliance professionals that help our customers to perform risk assessments they require to trust our company... ...and motivated people to help us meet our goals. As a Senior Manager, you will drive the growth and expansion of how we earn and...SuggestedWork at officeLocal area
$150k
...and delighted by our unparalleled expertise. As a Relationship Manager in JPMorgan Private Client, you will nurture and develop high-net... ...is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses...SuggestedTemporary workWork at officeImmediate start- ...and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world...Work at officeRemote workFlexible hours
- Stanford's Graduate School of Business (GSB) has built a global reputation based on its immersive and innovative management programs. We provide students a transformative leadership experience, pushing the boundaries of knowledge with faculty research, and offering a portfolio...
$200k - $220k
...Employing a consultative, value-driven approach to sales & client management, you will identify and cultivate new opportunities, manage a... ...to your clients and secure upsellsMeet or exceed new ACV and customer revenue targetsAbout You A player with 7 + years of direct...Full timeWork at officeRemote workFlexible hoursShift work$107k - $161k
...Saturn, and other digital services.We’re looking for a Client Partner to join our global Small and Medium Customers (SMC) organization! You will build and manage partnerships with brands and agencies to help them expand their digital presences on Snap. You'll need great...Full timeLive inWork at officeLocal area$97.3k - $124.38k
...join our Client Success and Engagement team, as a Client Success Manager. In this fast-paced environment, the successful candidate... ...portfolio sales lead intake process and ensure a high satisfaction customer experience for assigned programs such as the School of Engineering...Live inWork at office3 days per week$93.1k - $172.9k
...meaningful relationships and empowering customers to achieve their goals, while driving success... ...and our company.The Customer Success Manager (CSM) is assigned a book of business... ...Thomson Reuters' strategic objectives and retention goals. This will require the management...Full timeLocal areaFlexible hours$130k - $200k
...and this traffic is growing daily. Our customers span all industries, and they count on... ...inform decisions by CrowdStrike's senior management team and support the company-wide... ...variances with quantified drivers.Drive retention analytics & success metrics — own GRR,...Full timeContract workWork experience placementWork at officeLocal area- ...Description: Job Title : Client Success Manager Reports To : Senior Client Success Manager FLSA Status : Exempt The... ...our personal, friendly, supportive, and professional approach to customer service. Providing an excellent customer experience is not only...Contract workWork at office
$65k - $101k
...technology, operations, transformation, and customer experience. This includes guidance from... ...how they want.The RoleThe Client Care Manager oversees a group of clients with varying... ...high levels of client satisfaction and retention. This role is an integral part of the site...Full timeWork at officeLocal areaShift work$152k - $221k
Manage the customer experience and oversee daily operations, including escalations, logistics, operations support, space usage, budget support, future-proofing, and guidelines to support the center. Serve as the local Point of Contact (POC) for our service lines, guiding...Local area$130k - $160k
...RoleStudy.com is seeking a hands-on, strategic Manager to build and scale consumer lifecycle... ...optimization.Develop AI-powered, behavior-driven customer journeys and automated workflows that improve acquisition, engagement, retention, and customer lifetime value.Partner with...For contractorsWork experience placementWork at officeLocal area$192.5k - $240.6k
...part of the enterprise that impacts the customer. We deliver the only multimodal architecture... ...metrics, gross renewals rate, net retention, adoption, customer health, churn rate and... ...targets.Proven record of accomplishment of managing complex client relationships, leading...Full timeCasual work- ...AI transformation journeys. The firm is led day-to-day by its Managing Partner Kirsty Tan, whose deep enterprise consulting experience... ...change, aligning cross-functional stakeholders, and helping customers adopt new technologies and ways of working. ~ Comfort operating...Shift work
$246k - $375k
...bringing value to our largest, and often most challenging global customers, while consistently exceeding targets. You will be responsible... ...global account strategy plans, structure complex global deals, manage multiple territories and develop business to support growth...For contractorsWork at officeFlexible hours- ...Labs creates RL environments for frontier labs and specialized agents for enterprises. The Role As an Engagement Manager, you are the primary owner of customer relationships for some of the most consequential AI labs and enterprises in the world. You drive engagements...Work experience placementWork at office
- Next Frontier Capital is seeking a Relationship Manager for JPMorgan Private Client to foster high-net-worth client relationships in Palo Alto, California. The successful candidate will have over 10 years in Financial Services and demonstrate an entrepreneurial spirit....
$150k - $180k
...processes like accounts payable, order management, and supply chain. Nanonets agents handle... ...Engagement Manager to own the post‑sale customer journey and ensure customers achieve meaningful... ...to ensure long‑term satisfaction and retention. Project & Delivery Management Translate...Work at office- ...pivotal to Atlassian, tasked with ensuring the adoption and retention of our 300k global customer base. Our next opportunity lies in enhancing engagements... ...prioritization skills, with the ability to manage multiple concurrent projects from inception to completionCompensationAt...Local area
- ...Customer Success Manager (CSM) At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching... .... The CSM works to increase customer satisfaction, retention, renewals, references, and upsells for Cloud products within...Full timeWork experience placementWork at officeLocal areaRemote workWorldwideRelocation packageFlexible hours3 days per week
$210k - $259k
...You will: Strategy & Program Ownership: Develop and manage complex lifecycle marketing campaigns across email, push, and in... ...messaging, and oversee new programs that increase engagement, retention, and LTV utilizing a mix of promotional and non-promotional messaging...Full timeRemote work$145k - $210k
Marketing & Client Development Senior Manager - Digital Experience, Virtual EventsCooley is seeking a Marketing & Client Development Senior Manager - Digital Experience, Virtual Events to join the Marketing and Client Development team.Position summary: This role is part...Full timeTemporary workWork at officeImmediate startFlexible hoursWeekend work$140k - $200k
...AI Success Manager, West Mountain View, CA About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What... ...gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly...Work at officeHome officeFlexible hours- Job Title Job Description Navan
- Sully.ai We're building the most impactful healthcare company on Earth. We believe that access to a great doctor is a basic human right. Today, that's not a reality. Delays, misdiagnoses, administrative chaos, and burnout plague the system. Our mission: One Human...
$116.4k - $192.1k
...Join us to put AI to work for people.Job DescriptionThe Digital Customer Success Program point person is responsible for designing and... ...drives product adoption, customer health, and Gross Revenue Retention (GRR) for the Mid-Market segment. This role owns the digital customer...Work at officeImmediate startRemote workFlexible hours
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