Freight Operations Supervisor

Freight Operations Supervisor

This position requires flexibility to work different shifts during training in the first year, with the expectation of eventually transitioning to the overnight hub shift. The standard overnight schedule is Monday through Friday, 8:00 p.m. to 6:00 a.m.

What you'll need to succeed as a Supervisor, Freight Operations at XPO:

• Minimum qualifications: 2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment
• Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations
• Available to work a variety of shifts, including days, evenings, nights and weekends
• Preferred qualifications: Bachelor's degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience
• 2 years of supervisory experience
• LTL industry experience
• Positive attitude with the ability to multitask and motivate your team
• Exceptional leadership, communication, and administrative skills

About the Supervisor, Freight Operations job:

What you'll do on a typical day:

• Lead calls with regional Service Centers to review rehandle reduction results and door plans.
• Develop and implement strategic work procedures to meet the evolving demands of the department
• Act as primary point of contact for network related questions and concerns from regional Service Centers
• Ensure Linehaul goals are met by managing rehandle reduction, load average, departures, and other metrics.
• Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws
• Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance
• Ensure customer freight is processed, handled, loaded and delivered timely and damage free
• Coach and develop employees on proper techniques and quality requirements
• Effectively direct a team to consistently meet or exceed productivity goals
• Make recommendations regarding hiring, suspension and termination
• Develop and present action plans to improve load average and model compliance
• Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center
• Act as a champion of XPO values by demonstrating them and holding your team to the same high standards
• Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standards

About XPO:

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement here.