Quality Assurance Analyst

Job Description Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This job is within the American Airlines Credit Union. The role is responsible for reviewing consumer loan applications to determine consistent and effective compliance with policy, procedures, and regulatory compliance at American Airlines Credit Union. What you'll do Complie and track new loan performance for lending staff to monitor the integrity of funded loans and effectively communicate findings with appropriate staff and management Make recommendations for enhancing quality assurance checks when system changes are made Analyze loan application trends that indicate the need for underwriting changes or clarification Analyze loan applications for the possibility of fraud Monitor account and loan pipeline compliance Monitor exception reports to ensure integrity of data during the life of the loan Reconcile Loan and Title suspense general ledger accounts Make recommendations for training and procedural improvements in an effort to prevent future errors Make recommendations to enhance consumer lending policies, procedures and underwriting guidelines Assist with special projects Serve as backup for New Account Quality Assurance representatives Perform other duties as assigned the selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act. All you'll need for success Minimum Qualifications- Education & Prior Job Experience High School diploma or GED equivalent Preferred Qualifications- Education & Prior Job Experience Bachelor's degree in Business or another field relevant to the position, or equivalent relevant industry experience Previous bankingor Credit Union experience Two years of Loan Officer experience Skills, Licenses & Certifications Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software Knowledge of Credit Union systems Ability to proactively identify opportunities for improvement to minimize variations from policy or procedures Proficient in research, analytical, interpersonal and written communication skills Ability to work independently and with minimal supervision Ability to interact with all levels of management and staff Ability to perform in a fast paced environment, handle multiple tasks and function as an integral part of a team Ability to maintain satisfactory performance and attendance Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American. Cities :Fort Worth - TX Requisition ID :87612 #J-18808-Ljbffr