Field Service Technician I - Philadelphia, PA (4-Day Workweeks & Company Vehicle)

Job Overview Field Service Technician – supports Hach’s mission to ensure water quality worldwide. Reports to the Field Service Manager and delivers high‑quality customer service by performing preventative maintenance, routine repair, and calibration/verification of Hach devices at municipal and industrial sites. Responsibilities Perform preventative maintenance, routine repair, and calibration/verification of instrumentation using established company standard work. Promote a positive customer experience and serve as the on‑site customer contact for technical and service‑related problems. Work in a wide variety of municipal and industrial settings, including drinking water & wastewater treatment facilities, refineries, chemical manufacturing plants, food & beverage processing facilities, and optionally hazardous locations. Submit prompt, accurate service reports that affect billing, inventory, instrument history, and instrument failure. Follow safe work practices according to company policy. Execute administrative activities in support of service visits. Travel to customer sites within the Philadelphia area with up to 75% overnight stays; company‑paid travel, accommodations, and meals are provided for overnight stays. Qualifications Previous experience in a travel‑based field service and/or customer‑facing role strongly preferred. H.S. Diploma required; Associates/technical degree preferred, or a combination of education and experience. Basic mechanical aptitude; experience with preventative maintenance and technical diagnostics/repair is helpful but not required. A valid driver’s license with a clean driving record; ability to rent vehicles and book hotel rooms for business travel. Benefits Comprehensive 10‑week training: 8 weeks in the field with a dedicated trainer and 2 weeks of classroom training in Loveland, CO. Work schedule of 4 shifts per week at 10‑hour days after training; 3 days off per week. Company car (maintenance/fuel paid for by us) and company cell phone. Corporate credit card for company expenses. Full benefits from day one: medical/dental/vision, 401(k) with company matching, up to 17 days PTO per year, and 48 hours Paid Sick Leave. Hach Bonus program: up to 6% of yearly salary, paid out quarterly. Dedicated support staff and career coaching/development opportunities. We are committed to equal opportunity and to diversity and inclusion. Our associates, customers, and shareholders bring unique perspectives that enhance our work. We provide reasonable accommodation for individuals with disabilities. Please contact View email address on click.appcast.io to request accommodation. Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. US residents: If you submit any materials, you may redact or remove age‑identifying information such as age, date of birth, or dates of school attendance or graduation. #J-18808-Ljbffr Hach