Communications Agent

Communications Agent

At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover tailored travel solutions. We believe in collaboration, professional development, and providing every team member with the opportunity to grow and make a lasting impact.

Job Description

Job Summary

We are seeking an enthusiastic Communications Agent to support customer outreach, promotional communication, and relationship-building initiatives. This entry-level opportunity is ideal for someone who enjoys connecting with people, communicating information clearly, and representing a company in a professional and positive manner.

Responsibilities

• Communicate information about products, services, and promotions clearly.
• Answer questions and provide helpful information.
• Identify customer needs and assist with appropriate solutions.
• Support customer outreach and promotional communication activities.
• Participate in community outreach and promotional events.
• Assist with lead generation and customer acquisition initiatives.
• Build and maintain positive customer relationships.
• Follow up with prospective customers regarding inquiries and opportunities.
• Assist with presentations and promotional materials.
• Gather customer feedback and communicate relevant information to team members.
• Maintain organized records of customer interactions and outreach activities.
• Collaborate with team members to support communication and business goals.
• Participate in ongoing training and professional development.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on communications and customer engagement experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching

Qualifications

• High school diploma or equivalent required.
• Strong verbal and interpersonal communication skills.
• Friendly, confident, and professional demeanor.
• Comfortable interacting with customers and the public.
• Positive attitude and eagerness to learn.
• Strong listening and relationship-building abilities.
• Good organizational and time management skills.
• Reliable, adaptable, and self-motivated.
• Previous communications, customer service, sales, retail, hospitality, or promotional experience is a plus but not required.

Additional Information

• Competitive Salary: $53,000 – $58,000 annually.

• Full-time career opportunity.

• Professional training and ongoing development.

• Career advancement and growth opportunities.

• Supportive and collaborative work environment.

• Opportunities to develop valuable sales, communication, and leadership skills.

• Hands-on experience working directly with customers and business professionals.

• Recognition for strong performance and professional development.