Houseperson - Full Time

Why Work at Homewood Suites Mission Valley?

Homewood Suites San Diego Mission Valley/Zoo is a welcoming, team-focused place to grow your hospitality career. Our Curators enjoy a relaxed, supportive environment where having fun with guests is part of the job. With guest offerings like complimentary breakfast, evening socials, and a modern setting, it's a great spot to build meaningful connections and enjoy each workday.

DEPARTMENT: Housekeeping


REPORTS TO: Housekeeping Manger or Executive Housekeeper


STATUS: Non-exempt


POSITION SUMMARY:


The Houseperson supports the Housekeeping and Rooms Division teams by maintaining cleanliness, restocking supplies, and assisting Room Attendants and public area staff. This role ensures that guest rooms and hotel public areas remain clean, organized, and fully equipped, contributing to exceptional guest experiences.


PRIMARY JOB DUTIES:

• Assist Room Attendants with cleaning tasks, moving furniture, and replenishing room amenities.

• Deliver linens, towels, and supplies to guest rooms and housekeeping carts as needed.

• Remove trash and soiled linens from guest rooms and service areas.

• Maintain cleanliness and organization of public spaces including lobbies, hallways, restrooms, and elevators.

• Restock supplies in public areas such as towels, toiletries, and cleaning materials.

• Assist with special cleaning projects or seasonal tasks as assigned.

• Operate housekeeping carts, vacuum cleaners, and other cleaning equipment safely.

• Monitor and report housekeeping supply levels to supervisors.

• Assist in organizing and storing equipment, linens, and cleaning chemicals properly.

• Follow Coury Hospitality safety protocols, including proper handling of chemicals and cleaning equipment.

• Report any maintenance issues, safety hazards, or damaged property to the Housekeeping Supervisor or Engineering team.

• Adhere to guest privacy and confidentiality standards.

• Work closely with Room Attendants, Housekeeping Supervisors, and Front Office staff to meet operational needs.

• Assist with training new Housepersons or temporary staff when needed.

• Communicate effectively regarding room status, supply needs, and operational issues.

Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.


KNOWLEDGE, SKILLS AND ABILITIES:

• High school diploma or equivalent preferred.

• Previous housekeeping or janitorial experience preferred.

• Strong attention to detail and ability to follow instructions.

• Ability to work independently and as part of a team.

• Good physical stamina and time management skills.

PHYSICAL DEMANDS:

• Ability to stand, walk, bend, and lift up to 40 pounds frequently.

• Ability to push/pull housekeeping carts and operate cleaning equipment.

• Ability to perform repetitive tasks required for cleaning and restocking.

This job description is not intended to create a contract of employment. Employment with the Company is at-will and may be terminated by either the employee or the Company at any time, with or without cause or notice, in accordance with applicable law.


Privacy Notice: Pursuant to the California Consumer Privacy Act (CCPA), the Company is notifying you that by applying for a position, you are providing us the following categories of personal information that we may use to evaluate your candidacy for employment, communicate with you regarding your candidacy, and obtain and verify background checks, and references: Personal Identifiers (e.g., name, SSN); Contact Information (e.g., mailing address, email, phone number), Employment History (e.g., current and former positions held, work experience, and any certifications or licenses), and Education History. By submitting my application, I acknowledge and confirm that I have received and read and understand this notice, and I authorize and consent to the Company's use of the personal information it collects, receives or maintains for the business purposes identified above.