Pharmacy Technician - Medication Care Coordinator

It’s not just a job. It’s a mission.

Altruix is a high-touch pharmacy dedicated to serving behavioral health and intellectual and developmental disability populations. Through our pharmacy expertise, and specialized packaging, we promote medication adherence and improve patient outcomes. Our services help clients take medications as prescribed while reducing administrative burden for providers. Altruix customers achieve measurable results, including 90% adherence rates and a 40% reduction in ER and hospital-related costs. Learn more at

Altruix is seeking a Pharmacy Technician – Medication Care Coordinator to serve as the on-the-ground bridge between one of our partner clinics and the Altruix pharmacy. In this role, you'll build trusted relationships with clinic staff and the individuals they serve, manage the day-to-day logistics of prescriptions and insurance, and ensure that every person under your care has consistent, reliable access to the medications they depend on.

RESPONSIBILITIES:

Clinic & Patient Relationships:

• Serve as the onsite liaison between the partner clinic and Altruix pharmacy
• Build and maintain trusted relationships with clinic staff and individuals receiving care
• Educate clinic staff and patients on Altruix's services and support offerings
• Recruit and enroll new individuals using Altruix enrollment processes, including insurance card collection

Medication & Insurance Management:

• Collect prescriptions and coordinate transmission to the pharmacy
• Verify and maintain accurate, up-to-date insurance information in the system
• Support prior authorizations and patient assistance program applications
• Manage refill cycles by monitoring reports and coordinating proactively with prescribers
• Triage medication-related questions by coordinating communication with pharmacists

Compliance & Quality Oversight:

• Maintain regular contact with individuals (at minimum, monthly) to monitor medication compliance
• Monitor for medication discrepancies, dose changes, and discontinuations
• Check medication storage and expiration dates for both personal and house account medications
• Assist with medication deliveries where permitted by state regulation

QUALIFICATIONS:

• High school diploma or GED
  
• Active pharmacy technician registration with the PA State Board of Pharmacy
• Minimum of 6 months of pharmacy technician experience
• Knowledge of pharmacy insurance processing and prescription benefits
• Strong communication, organization, and problem-solving skills
• Ability to manage multiple cases and priorities with strong attention to detail
• Proficiency with Microsoft Office and ability to learn multiple pharmacy and insurance platforms
• Pharmacy Technician Certification (CPhT) preferred
  
• Prior experience with prior authorizations, benefits investigations, specialty pharmacy, or patient financial assistance preferred
• Experience with Medicare Part D, Medicaid, commercial insurance, or manufacturer assistance programs preferred
• Familiarity with CoverMyMeds, SuiteRx, Salesforce, Framework, Availity, EHR portals, or similar systems preferred
• Specialty or long-term care pharmacy experience preferred

BENEFITS:

• Competitive pay of $18.00 to $20.00 a hour
• Medical, Dental, Vision, Life Insurance, and Long-Term Disability
• 401(k) program
• Paid time off
• Paid holidays

EEOC:

Altruix is an Equal Opportunity Employer and does not discriminate in recruiting, hiring, placement, training, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, or other employment practices based on any protected characteristic under federal, state, or local law. Altruix is a drug-free workplace and requires pre-employment drug and alcohol testing as a condition of employment.