Remote - Nurse Practitioner Team Lead

Job Description

Job Description

Position Summary

We are seeking an experienced, leadership-minded Remote Nurse Practitioner to guide clinical operations, oversee patient outreach, and deliver high-touch Chronic Care Management. In this role, you will lead a multidisciplinary care team, manage clinical escalations, and build tailored care plans for complex patient populations.

Key Responsibilities

• Clinical Operations & Escalations: Build individualized care plans for high-complexity patients and manage clinical escalations to ensure high-quality, safe care.
• Team Leadership & Oversight: Supervise nurse outreach workflows, guide clinical operations, and partner with care coordination leadership on team onboarding and ongoing staff development.
• Interprofessional Collaboration: Work closely with medical directors, nurses, care coordinators, specialists, and pharmacists to optimize patient outcomes.
• Patient Engagement: Use motivational interviewing techniques to advocate for, support, and empower members in managing chronic conditions via phone and text outreach.
• Documentation & Quality: Maintain timely, accurate case notes and documentation within care management and Electronic Health Record (EHR) platforms.

Required Qualifications

Licensure & Certifications

• Active, unrestricted Nurse Practitioner (NP) license in Texas (ability to obtain additional state licenses as needed).
• Current national board certification (ANCC, AANPCB, or equivalent) aligned with your clinical specialty.
• Graduate of an accredited professional nursing program (CCNE or ACEN accredited at the time of graduation).

Experience & Skills

• Leadership: 5+ years of progressive clinical leadership experience managing healthcare teams.
• Remote & Tech Proficiency: 2+ years of dedicated remote/telehealth work experience; comfortable using electronic care management tools, text messaging, and phone platforms.
• Clinical Domain: Proven experience in Chronic Care Management (CCM) and complex care delivery.
• Patient Populations: Demonstrated experience serving Veterans, Medicaid, and/or Dual-Eligible populations.
• Communication & Engagement: Mastery of motivational interviewing, strong problem-solving skills, and exceptional written and verbal communication.
• Workplace Setup: Dedicated, private home office suitable for remote work and HIPAA compliance.

Preferred Qualifications

• Multistate Licensure: Active licensure in one or more additional states (e.g., LA, MS, AR, OK, MO, KS, NE, UT, WY, CO).
• Specialties: FNP, Adult NP, PMHNP, or Clinical Nurse Specialist (CNS).
• Language: Bilingual fluency in Spanish.
• Hardware: Experience using macOS / Apple computer systems (e.g., MacBook).

Core Competencies & Cultural Attributes

• Cultural Humility: Ability to engage effectively with diverse, multicultural populations and adapt care strategies to community values.
• Influence & Trust: Skill in building trust, active listening, and motivating both staff and patients toward positive health outcomes.
• Resilience: Aptitude for navigating complex interactions or setbacks with empathy, adaptability, and a growth mindset.

Work Environment & Physical Demands

• 100% Remote: Work from a dedicated, distraction-free home office.
• Travel: 0% travel required.
• Physical Demands: Prolonged periods of sitting and computer work.