Associate Account Analyst

Hybrid Position This is a hybrid position. Candidates within 50 miles of select offices are expected in-office 2 days per week. Responsibilities This is an entry level position within the Account Analyst job family, with a goal of acquiring a basic understanding of risk evaluation on new and renewal business. Gathers, organizes and enters information into pricing models and performs the initial analysis of exposure, loss and coverage for the underwriter. Supports the underwriter and agent/broker with highly responsive service by managing the workflow from clearance through policy issuance and file documentation. Coordinates service requests in a timely manner. Deconstructs submissions by identifying, gathering and entering information into systems, pricing tools and models; flags referral triggers and initiates/ manages requests to internal service providers such as rating. Gathers, analyzes and ensures the accuracy of pricing and proposal information—including rating and pricing tool output, proposal language, coverage forms and endorsements, financial and legal agreements and offer/disclosure/election forms—used by the underwriter to complete the coverage review, hazard analysis, pricing strategy and proposal. Provides customer service to brokers and agents to facilitate the processing of business; answers questions and resolves problems on topics such as policy transactions, billing and service needs. Executes post‑sale account management workflow, including initiation of billing, policy issuance, acquisition of account agreements and file documentation. Initiates pre‑renewal communications via conditional/non‑renewal notice drafts when necessary. Supports the underwriter with mid‑term account reviews, stewardship, ongoing service, service planning and endorsements. Qualifications Capabilities include critical thinking/problem solving, decision making, customer focus, detail orientation, written and verbal communication, organization, adaptability, courtesy, dependability, and the ability to learn and apply new information quickly and accurately. Knowledge, skills and capabilities typically acquired through two or more years of related work experience. Associate's or bachelor’s degree preferred. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco Liberty Mutual is an equal‑opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or any other protected characteristic. #J-18808-Ljbffr Liberty Mutual Insurance