Guest Experience & Culture Leader
Odawa Casino Resort
Odawa Casino Resort in Petoskey, Michigan is looking for a Guest Experience & Culture Manager. This strategic role is pivotal in enhancing guest experiences and implementing service excellence initiatives. The ideal candidate will have a Bachelor's degree in hospitality management, along with 9-11 years of experience in hospitality or gaming. Responsibilities include leading training efforts, analyzing guest feedback, and collaborating with various departments. Candidates should expect a hands-on role with a focus on team engagement and guest loyalty. #J-18808-Ljbffr Odawa Casino Resort
Vacancy posted 4 days ago
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