Director of Programs

Job Description

Job Description

Director of Programs | Homeless Services & Housing

We're looking for an experienced Director of Programs to oversee shelter and housing programs serving individuals experiencing homelessness throughout Los Angeles County. This leadership role is ideal for someone who thrives in the field, enjoys mentoring managers, and is passionate about delivering high-quality services to vulnerable populations.

What You'll Do

• Lead and support Program Managers across multiple sites and provide supervision
• Ensure programs meet contract requirements, compliance standards, and performance goals
• Conduct regular site visits and provide hands-on operational support
• Guide teams through crisis response, incident management, and program challenges
• Monitor program outcomes, reports, audits, and corrective action plans
• Drive continuous improvement and service excellence across all programs

What You Bring

• Master's degree in Social Work, Human Services, Psychology, Sociology, or related field (required)
• A minimum of 5 years of Leadership experience in a shelter setting [Emergency Shelter, Interim Housing, or Transitional Housing] (required)
• Experience overseeing multiple programs and managing leadership-level staff
• Strong knowledge of compliance, contracts, audits, KPIs, and program operations
• Ability to coach teams, build trust, and lead with empathy and accountability
• Preferred Experience:Homeless Services, Housing Navigation & Rapid Rehousing, Re-Entry Programs, HMIS, Behavioral Health or Community-Based Services

Compensation & Benefits
$95,000 - $120,000 DOE
Medical Benefits, 401(k), Life Insurance, Paid Holidays, PTO & Sick Time
Los Angeles, CA 90037

Ready to Make an Impact?
If you have shelter leadership experience and a passion for helping people secure housing and stability, we'd love to hear from you.

Pay Details: $95,000.00 to $120,000.00 per year

Search managed by: Joanna Calderon

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.