Receptionist

Medical ReceptionistBusy pediatric practice with three locations seeks friendly, organized, and detail-oriented Receptionist to join our team. We are open seven days/week including evenings. This position is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors.As a Medical Receptionist, you'll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment.Medical Receptionist Responsibilities:Answer incoming calls on a multi-line telephone system with professionalism and efficiencySchedule and confirm patient appointmentsTransfer calls and take accurate messages according to office proceduresGreet patients and visitors and notify the appropriate team member of their arrivalCollect and post co-pays and communicate outstanding balancesCheck patients out and follow proper check-out protocolsNotify providers of cancellations or scheduling issuesType correspondence and office memos as directedTranscribe visit details into medical reportsPrepare charts, gather necessary paperwork, and print daily appointment schedulesMedical Receptionist Required Skills and Abilities:Excellent customer service and communication skillsAbility to maintain professionalism, confidentiality, and diplomacyStrong interpersonal skills with the ability to work with diverse individualsDetail-oriented with strong follow-up and multitasking capabilitiesAdaptable and flexible in a fast-paced, ever-changing environmentProficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)Education and Experience:High School Diploma or equivalent requiredPrevious front desk or medical office experience preferredFamiliarity with electronic medical records (EMR) is a plusBenefits Available:Multiple medical and prescription coverage optionsDental and vision care plansHealth Savings Accounts (HSAs), where applicableFlexible Spending Accounts (FSAs)Voluntary critical illness, cancer, and accident insuranceVoluntary hospital indemnity coveragePaid short-term and long-term disability insurancePaid term life insurance and AD&D (Accidental Death & Dismemberment)401(k) retirement savings planPaid time off (PTO)Commuter benefitsGroup auto and homeowners insurancePart-time Benefits:VisionFlexible Spending AccountsMetLife Auto/Vehicle & Home Insurance Discounts