Z2_Senior ServiceNow Developer

Req ID: 391173

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Z2_Senior ServiceNow Developer to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Job Description – Senior ServiceNow Developer

Location: Bangalore (Mandatory)

We are looking for a Senior ServiceNow Developer with strong technical expertise in the ServiceNow platform and experience working closely with Project Managers to deliver enterprise-scale digital transformation programs.

Key Responsibilities

• Design, develop, configure, and customize ServiceNow applications and workflows.

• Develop integrations between ServiceNow, Workday, and other enterprise systems using REST/SOAP APIs, IntegrationHub, and MID Server.

• Build and enhance modules such as HRSD, ITSM, CMDB, Service Catalog, Knowledge Management, and Integrations.

• Collaborate with the Project Manager, business stakeholders, and functional teams to translate requirements into scalable technical solutions.

• Perform code reviews, unit testing, deployment support, and ensure adherence to ServiceNow development best practices.

• Troubleshoot production issues and optimize platform performance.

Required Skills & Experience

• 7–12 years of IT experience with 5+ years of hands-on ServiceNow development.

• Strong experience in HRSD, ITSM, Service Catalog, Flow Designer, IntegrationHub, Business Rules, Script Includes, Client Scripts, UI Policies, and ACLs.

• Experience integrating ServiceNow with Workday (HR integrations preferred).

• Strong JavaScript, REST/SOAP API, and integration development skills.

• Experience with Agile delivery, Git, and CI/CD practices.

• ServiceNow CSA/CAD certification preferred; CIS-HRSD is an added advantage.

Preferred Experience

• Experience in enterprise ServiceNow implementation or migration programs.

• Exposure to Banking, Telecom, Healthcare, or Global Capability Centers (GCCs).

• Strong communication and stakeholder collaboration skills.

Location Requirement:

Bangalore – Candidates must be based in or willing to relocate to Bangalore.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, 

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