Revenue Cycle Trainer

This is a Revenue Cycle contentheavy trainer role, not a traditional Epic classroom trainer. The main focus is creating, evaluating, and improving training content for frontend teams (registration, checkin, and authorizations), with some light training delivery and administrative support.
Epic experience is a bonus, not a requirement.
Core Responsibilities
Create training content for frontend registration, checkin, and authorization staff
Build and edit materials using PowerPoint, MS Office, and ideally Articulate Rise
Review and evaluate existing course catalogs and coursework; make recommendations
Document frontend Revenue Cycle processes and workflows
Support onboarding and ongoing education (limited classroom / live training)
Perform training administration tasks (course updates, evaluations, reporting)
Light use of HealthStream or similar LMS
Partner with Revenue Cycle leaders to keep content accurate and current

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Required Skills & Experience

Frontend Revenue Cycle experience
Registration
Checkin
Authorizations / referrals
Experience creating training or educational content
Strong documentation and written communication skills
Comfortable working in PowerPoint and MS Office
Some exposure to training or education (formal or informal)


Nice to Have Skills & Experience

Epic experience (Cadence, Prelude, Grand Central preferred)
Epic certifications (not required)
Articulate Rise experience (big plus)
Coding or billing background
Prior trainer, educator, or instructional design experience


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.