Sales Admin
Degrenne North America
Job Description
Job Description
• Enter and follow up on customer orders in the ERP system (D365), from receipt through invoicing.
• Centralize and process requests received through the shared mailbox (orders, customer account creations, general
inquiries).
• Serve as the main point of contact between sales reps, customers, and internal teams for any question related to open
orders.
• Verify that all information required for customer account creation is complete (billing, delivery, sales contact, payment
method) before entry into D365.
• Liaise with the third-party warehouse (3PL) for order preparation, shipping, and tracking.
• Communicate stock availability timelines and possible alternatives to the sales team in case of stockouts.
• Support the follow-up of customer returns (RMA) and order-related claims.
• Contribute to the accuracy of sales data and adherence to internal communication and traceability processes.
Vacancy posted 8 days ago
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