Automotive Service Advisor

Job DescriptionJob DescriptionExperienced Automotive Service Advisor – Join Marianna Chevrolet GMCAre you an experienced Automotive Service Advisor ready to take the next step in your career? Marianna Chevrolet GMC, a proud member of the Walt Massey Auto Group, is seeking a driven, customer-focused professional to join our team. This is more than just a job—it’s an opportunity to build a long-term career with a dealership that values performance, professionalism, and exceptional customer service.As a key member of our service department, you will play a vital role in delivering a seamless and high-quality experience for every customer while supporting the efficiency and success of our service operations.Key ResponsibilitiesServe as the primary point of contact for service customers, ensuring a professional and positive experience from start to finishAccurately write and manage repair orders while communicating recommended services and timelinesCoordinate workflow between customers and technicians to maximize efficiency in the service driveAssist in identifying vehicle concerns and recommending appropriate solutionsMaintain strong communication with customers regarding vehicle status and service updatesOversee warranty and documentation processes in compliance with company and manufacturer standardsBuild and maintain strong relationships with customers to drive retention and satisfactionQualificationsProven experience as an Automotive Service AdvisorStrong track record of customer satisfaction and sales performanceExcellent communication and interpersonal skillsHighly organized with the ability to manage multiple priorities in a fast-paced environmentProfessional appearance and demeanorAbility to work both independently and as part of a teamValid driver’s license with a clean driving recordWhat We OfferCompetitive compensation based on experience and performanceHealth, dental, and vision insurance401(k) with company participationPaid holidays and vacation timeOngoing training and professional development opportunitiesSupportive team environment with advancement potentialStart Your Next ChapterIf you are a motivated, results-driven professional with a passion for delivering exceptional service, we invite you to apply today. Join Marianna Chevrolet GMC and be part of a team committed to excellence in every customer interaction.Marianna Chevrolet GMC is an equal opportunity employer and is committed to creating an inclusive workplace for all employees.