Residential & Commercial HVAC Service Technician

Job Description

Job Description

About Us

Hornback Plumbing is a fast-growing, award-winning home services company driven by integrity, professional skill, and quality workmanship. Known across Central Kentucky for our 5-star service, we take care of our team just as well as we take care of our customers. If you are a dedicated professional who wants to work in an environment where your skills are appreciated and your career can thrive, you belong at Hornback Plumbing.

Our Rewards & Benefits

• Great Earning Potential: Competitive base pay with generous performance-based incentives.

• Premium Tools: Fully equipped company service vehicle, iPhone, iPad, and advanced integrated software dispatch systems.  

• Financial Security: 401(k) with a fully vested company match.  

• Health & Wellness: Comprehensive Medical, Dental, and Vision insurance plans, plus Health Savings (HSA) and Flexible Spending (FSA) accounts.  

• Time Off: Generous Paid Time Off (PTO) and paid holidays.  

• Perks: Ongoing professional development, variety of ancillary benefits, and employee discounts.

Job Summary

The HVAC Service Technician is responsible for performing detailed diagnostics, routine maintenance, and high-quality repairs on residential heating and cooling systems. You will serve as a trusted technical advisor to our local homeowners—safely evaluating their systems, explaining comfort and efficiency solutions honestly, and performing the mechanical work needed to keep their homes comfortable year-round.

Essential Job Duties

• Diagnostics & Repairs: Perform thorough system evaluations to identify performance issues, airflow concerns, or component failures (compressors, motors, electrical, and refrigerant systems).  

• Maintenance & Tune-ups: Execute seasonal maintenance to keep systems operating safely, cleanly, and at peak energy efficiency.

• Customer Advisory: Clearly explain diagnostic findings to homeowners and offer straightforward repair or replacement options without using aggressive high-pressure sales tactics.  

• Property Protection: Complete all services using protective drop cloths, shoe covers, and clean-up practices to leave the customer’s property immaculate.

• Documentation: Keep your assigned service truck well-stocked and document all findings and job notes electronically via tablet.

Minimum Qualifications

• Experience: 2+ years of residential HVAC troubleshooting and repair experience.

• Licensing: Valid driver’s license with a clean, insurable driving record (required to operate company service vehicles).

• Certifications: EPA Section 608 Certification is required.

• Eligibility: Must be authorized to work in the U.S. without sponsorship.  

Physical Requirements & Working Conditions

• Ability to operate digital field equipment (tablets, mobile phones).  

• Ability to lift, move, and carry up to 75 lbs. routinely throughout the workday.

• Comfort working in varying conditions, including attics, crawlspaces, and outdoor environments across seasonal Kentucky temperatures.  

• Ability to safely climb ladders and step stools as required by the job site.

Hornback Plumbing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, or status as a qualified individual with a disability.