Bilingual Loan Processing Associate

Consumer Loan Representative

Assist both English and Spanish speaking customers with consumer loan inquiries. Maintain a basic working knowledge of lending products and services. Maintain a satisfactory service level regarding call volumes and document preparation. Interview customers regarding loan details and answer questions. Type loan contracts. Prepare reports. Process loan applications. Assist in loan closings. Process loan transactions. Research history on current loans. Other duties as assigned.

Physical Requirements:

• Must be able to remain in a sitting stationary position for extended periods of time
• Constantly operate a computer and other office machinery
• Ability to lift 25 pounds

FNBT is an equal opportunity employer.

Requirements:

• High School Diploma or equivalent
• At least 18 years of age
• Must have strong and accurate typing and data entry skills
• Must have strong PC knowledge
• Must have good phone etiquette and customer service skills
• Fluent communication skills in both English and Spanish
• Ability to organize and prioritize
• Able to effectively work with employees at all levels
• Must be able to get along with co-workers and work effectively in a team environment
• Must successfully pass background investigation and drug screen according to company policy

First National Bank Texas