Client Relationship Manager (Fully Remote)

Serve as a primary point of contact for customers throughout onboarding, project delivery, and ongoing service. Manage a portfolio of customers, translating business needs into effective solutions. Key Accountabilities: Design and execute onboarding project plans for Capital Markets customers, coordinating activities and timelines. Resolve moderate customer issues and elevate complex matters while maintaining accountability for outcomes. Train customers on platform capabilities, workflows, and best practices. Requirements: Undergraduate degree or equivalent experience, with at least 2 years in customer service or account management. Strong communication, presentation, and consultative recommendation skills. Proficiency with tools such as Salesforce, Gainsight, and Google Drive is preferred. U.S. salary range of $57,000–$95,000 annually, plus discretionary bonus and RSUs. 401(k) matching, comprehensive employee benefits, and remote work flexibility. This partner company specializes in managed services and technology solutions for Capital Markets clients. The work environment is fast-paced and collaborative, with a focus on customer success and cross-functional teamwork. #J-18808-Ljbffr Undisclosed