Collections Agent
$28 per hourManpower
Our client is seeking a Collections Agent to join their team. As a Collections Agent, you will be part of the collections function, supporting business-to-business collection efforts. If you're someone who can communicate clearly, stay organized under pressure, and follow through consistently, this role is built for you.
Job Title: Collections Agent Location: Indianapolis , IN Pay Range: $28 per hour Shift: Monday - Friday - 8am - 5pm - This is a remote position What's the Job?- Make collection calls and manage assigned accounts with professionalism and urgency.
- Set firm expectations for payment amounts, payment dates, and collection deadlines.
- Follow up consistently to track progress and ensure timely responses from customers.
- Maintain accurate documentation of call outcomes, payment commitments, and next steps.
- Work to resolve outstanding balances while supporting a positive customer experience.
- 3-5 years of high-level and/or business-to-business collection experience.
- Strong ability to communicate expectations clearly and confidently during collection calls.
- Proven follow-up skills with a track record of staying on top of deadlines.
- Comfort working independently and managing multiple account priorities.
- Reliable attention to detail for accurate updates and account notes.
- Opportunity to contribute immediately in a focused collections role.
- Clear expectations and a structured approach to payment deadlines.
- Hands-on experience strengthening business-to-business collections skills.
- Short-term assignment: 3 months.
- Remote work is not available for this position.
- Medical and Prescription Drug Plans
- Dental Plan
- Supplemental Life Insurance
- Short Term Disability Insurance
- 401(k)
Vacancy posted 4 days ago
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